This is not at all value for money hotel.. no 4.5 star standards... They promise lot of freebies to honeymoon couples but when u approch them to avail the same lot of terms and conditions are attached...
extremely unhygenic.. On the very first night of our stay (honeymoon trip) there were cockroaches all over in our room. Since the hotel was 100% occupied we were not shifted and they registered our request to change the room. Next day without any intimation our luggage was packed, kept in luggage room and our room was issued to another guest.. Had to struggle a lot to find our luggage as nobody at the front office was aware abt this. BREACH OF PRIVACY BY HOTEL STAFF. WE WERE NOT EVEN INFORMED THAT WE WERE GOING TO BE SHIFTED AND ON THE TOP OF IT FRONT DESK STAFF WERE NOT INFORMED. Doesnt make any differnce even if u your a priority club member... no member privileges were extended to us.. extremely discourteous staff.. lot of discrimination.. could literally see the difference in approaches on how they were indiffernt to the concerns/ issues raised by Indian National guests vis-a-vis Non-Indian Guests!!!! Very disappointed
- Also Known As:
- Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
- Intercontinental Mauritius Resort, Balaclava Fort Hotel
- Intercontinental Hotel Mauritius
- Intercontinental Hotel Balaclava
- InterContinental Resort Mauritius Balaclava
- Official Description (provided by the hotel):
- The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms, 20 Executive rooms with free WiFi and 120 standard rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools including one heated pool, 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more less
- Reservation Options:
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