We spent 2 weeks in this hotel the last week of September and first week of October.
It was our honeymoon we got married the week before. The honeymoon welcome at 1:00 am in the morning was charming, rose petals on the floor in the room, a heart shaped honeymoon cake, cheese, sausages and other specialities for tired travellers, and last but not least a bottle of Champagne !! even the bathtub was filled with water and rose petals sprinkled in. we were more than overwhelmed ! What a warm welcome.We had never seen anything like this before.
The food was excellent, barely a repetition of the menu in the 2 weeks we stayed there.
The Staff were more than friendly and very attentive they could read your wishes off your lips really very impressive!!.
We have travelled to many 4 and 5 star hotels in the world but this is unbeatable.
It did not really matter if it was the kitchen staff, fitness center trainers, service staff or managers, they were all polite and did their utmost to help. The cleanliness of the room and the hotel complex is top. The quality of the pool water is checked daily as we noticed, we give a 5 star rating for the standard of cleanliness.
The temperature was very nice not too hot to lie on the beach, the sea temperature was about 26 degrees just what we love.
The beach is very clean and the sea is clear, it is shallow in the first 400 meters , ideal for kids and non swimmers
the Sultan bar is the best place in the bay to dance, hear chill out music or just relax with a shisha. Special thanks to the Sultan bar manager and his team.
We walked to the other 4 hotels along the bay but for us there is no need to do a comparison, we were at the best place.
All in all, a fantastic relaxing holiday, at a fantastic hotel, with brilliant staff. It is truly a 5 star luxury.
We cannot thank everyone enough, a big thank you to the staff. Their personal efforts differentiate this hotel to the other 5 star places we have been.
Keep it up Kempinski we will be back soon.
K & I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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WOW! What a great feedback! Thank you so much for your warm words.
These are the best compliments we can receive.
You can be sure we maintain the great service, the excellent food and the luxuriousness of the hotel.
Looking forward to your next holiday at Kempinski Soma Bay
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.