The hotel was so so. When we checked in the lady didn't tell us we wouldn't be able to get points for our stay as she took down our Wyndham Rewards number. As far as our room, the rug was filthy and the airconditioner had a stinky odor. The bed was okay. There was no coffee maker. We ran out of toilet paper and tissues. Had to get more. They said there was some fruit and coffee available throughout the day and night. The apples were starting to shrivel and the oranges were almost rotted. One had mold on it. We told the receptionist about it and she said maybe they didn't get to check them that day. They were that way for our entire stay. The continental breakfast wasn't that great either. There was a selection of dry cereal, oatmeal (You had to get water from the faucet, chlorine loaded water, put it in a coffee cup that you had to hunt for in the cabinets, then put it in the microwave to make the oatmeal. Pastry, bagels and english muffins left little to be desired, didn't feel fresh. Juice was watered down. When we checked out we were told we couldn't get any Wyndaham Rewards nor could we get a receipt. We asked for a number to contact Wyndham Customer Service and they told us to call 1-800-Wyndharesorts. You know that not right. We told them most phone #'s are 10 digit. The lady coped an attitude. Not very friendly people. After continuing to try to get a number she finally gave us a brochure with an 800# on it. We will probably stay at the nearby Best Western or other hotel next time we need a hotel in Victor, NY. Certainly woun't be he Microtel. Probably won't ever stay at another Microtel in the future. Wyndaham has lowered their standards.
- Official Description (provided by the hotel):
- 100% Smoke free property featuring 1 or 2 queen size bed rooms. We offer Free Local and Long Distance Calling within the Continental U.S., Free High Speed Wireless and a Free Continental Breakfast. We are the best value in the Victor NY market and an easy quick drive to Rochester, Canandaiguia or surrounding Finger Lakes. ... more less
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- Also Known As:
- Microtel Inn Victor Hotel Victor
- Microtel Hotel Victor
- Microtel Victor
- Victor Microtel