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“The Lodge at Turning Stone-Excellent!” 5 of 5 stars
Review of The Lodge at Turning Stone

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The Lodge at Turning Stone
4.0 of 5 Hotel   |   5218 Patrick Rd, Verona, NY 13478   |  
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Ranked #1 of 6 hotels in Verona
Rochester, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“The Lodge at Turning Stone-Excellent!”
5 of 5 stars Reviewed March 15, 2013

We booked a suite for the weekend. The Lodge was beautiful, the staff was awesome! We booked massages at Skana and it was by far one of the best experiences I ever had. Well worth the money! Make sure you get there early so you can enjoy the water rituals. Additionally, the pool/hot tub area was beautiful. Well maintained. They did not allow you to bring alcohol into the resort, which was the only dissappointment.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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291 people have reviewed this hotel

Traveler rating
    235
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • German first
  • Any
English first
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 14, 2013

Exceptional service is the hallmark of this high end Lodge. It is attached to a still growing and improving Casino which has all of the necessary amenities anyone could dream of. The site has an immense showroom, an incredible dance club(Lava), and great restaurants not to mention the great stores, a flower shop, spa's, I could expound on and on, let me just finish by saying I loved it!

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 14, 2013

Beautiful lodge, fantastic room, with large sitting area, 2 tv's, beautiful bathroom..comfy beds, even a pillow menu. coffee maker in room. Lodge staff great!!..only complaint was dinner at the Steak house..waited 45 min for our reservations, then got a lousy table upstairs..where they put overflow...then all the food came out cold....But would come back again to try a different restaurant...

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
1 review
5 of 5 stars Reviewed March 14, 2013

Had very good time worth the money and 5 hours driving room was excellent very friendly and welcoming staff good casino like the food lots of slots very clean hotel and casino thank god the dealers had smile on there face and and wishes you good every time you win or loose that is what I liked over lot of other casinos keep it up I am 100 percent coming back and tell lot of my friends

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rochester, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2013

We stayed at the lodge as part of a package deal with concert tickets. It exceeded all of our expectations. We wanted to skip the concert & enjoy the spa and pool.
For some reason the turn down service was not offered to us (I've read such great reviews about it), other than that there are no complaints what so ever. Every staff member we encountered was friendly, and very accommodating. We will return! I've told all my friends about this gem.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
4 of 5 stars Reviewed March 9, 2013 via mobile

We seen march box 20 in march 2013 . The lodge was awesome best room I ever had at a local casino or hotel . Staff was super nice even tho it took awhile for them to get our room even though we arrived after check in time . They upgraded out tickets for free and gave us free breakfast . . Good time , we will be back . I didn't even go broke playing the tables .

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Watertown
1 review
5 of 5 stars Reviewed March 8, 2013

We only live about 1.5 hours from Turning Stone, so we come fairly regularly. We have stayed at both the Lodge and the Tower and have had fantastic service at both locations. The Lodge is without a doubt always my first choice. On our recent girls weekend trip, my sister was sick and the staff went out of their way to get distilled water and medication for her to make her more comfortable. The spa and restaurant are also fantastic.

Room Tip: If you are able to, spend the extra money for the fireplace suites in the winter. There's nothi...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Lodge at Turning Stone

Address: 5218 Patrick Rd, Verona, NY 13478
Phone Number:
Location: United States > New York > Verona
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Verona
#2 Family Hotel in Verona
#2 Business Hotel in Verona
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Lodge at Turning Stone 4*
Official Description (provided by the hotel):
A legendary experience awaits your indulgence at the AAA 4-diamond award-winning Lodge at Turning Stone. Selected by Conde Nast Johansens as the "Most Excellent Resort" in the USA and Canada for 2007. The Lodge at Turning Stone is an elegant all-suite hotel that's perfected the art of pampering. This beautiful hideaway offers treasured privacy that superbly complements the resort's recreational pleasures. Your sumptuous suite is just mere steps from fun and excitement, yet still a serene world away. Come. Enjoy our hospitality. ... more   less 
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Also Known As:
The Lodge At Turning Stone Hotel Verona
Hotel At Turning Stone
At Turning Stone Verona

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