We decided to stay overnight in Utica while traveling to Boston with our 11month old puppy. After reading many reviews, we picked Red Roof Inn. It was exactly as described by previous posters and we pleased with our choice. A big bonus for us was the large grassy area in front of the inn, it offered us an opportunity to run our puppy after a long day's journey.
Sadly, in the morning, we discovered I had lost a set of our very expensive car keys. As we had made many puppy stops the day before, we had no way of knowing where the keys went missing.
3 days later, my husband called the inn to inquire if a set of keys were found and indeed a set had been returned to the desk from Don, the maintenance man. After describing the keys, Kristen texted my husband a picture of the keys to confirm that indeed they were ours!!! Imagine our delight!!
The staff held the keys for us to pick up on our return to Detroit the following week. I lost the keys while running our puppy in the wonderful grassy area!!!
Thank you for a great stay and the exceptional customer service!!
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- Also Known As:
- Red Roof Hotel Utica
- Utica Red Roof Inn