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“Excellent Place to Stay” 5 of 5 stars
Review of Hampton Inn Utica

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Hampton Inn Utica
2.5 of 5 Hotel   |   172-180 N Genessee St, Utica, NY 13501   |  
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Ranked #1 of 12 hotels in Utica
Schenectady, United States
1 review
“Excellent Place to Stay”
5 of 5 stars Reviewed May 13, 2013

Stayed here for 2 nights for business trip. Absolutely great - location is superb - within walking distance to restaurants. Room was spotless. Pool was great. Enjoyed breakfast both mornings. Staff was helpful - they put out snacks and drinks every afternoon.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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323 people have reviewed this hotel

Traveler rating
    216
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    18
    10
    5
See reviews for
129
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
United States
1 review
5 of 5 stars Reviewed May 10, 2013

it was a comfortable clean experience. check in was quick and easy. the room cooling/heating system was hard to get to a comfort level but the room was very clean and the refrigerator and micro came in handy!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverhead, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 8, 2013

We had planned on staying at another nearby hotel which didn't work out so we went to the Hampton Inn. We were warmly greeted , made to feel welcome and even given some treats to take to our room. The room was spotless and the beds very comfortable. An overall a great experience . We were happy we chose this hotel out of the blue.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fishers, IN
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 6, 2013

I stayed here for the past two weeks on a business trip. I was really impressed with the friendliness of the staff. The room was very clean when I checked in...and kept that way through out my stay. I was also impressed with the cleanliness of the public areas of the hotel. Breakfast was good and ready on time (important for me because I am an "early bird!"). I highly recommend!!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Maria B, General Manager at Hampton Inn Utica, responded to this review, May 8, 2013
Dear FishersMomfor1,

Thank you so much for the wonderful recommendation. Our friendly service is what keeps our guests coming back again and again. We are thankful that you recognized our hard work and dedication in keeping our hotel the number one place to stay when visiting Utica.

We look forward to having you come again.
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Yankee in NC
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 3, 2013

Great hotel for business travelers. Caring, cheerful and helpful staff, clean rooms and very comfortable bed. Great accomodations, good access to major roads. Close to some very good restaurants in Utica

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilton, Connecticut
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 28, 2013 via mobile

Stayed here with my family while picking up our new dog from a breeder nearby. Staff was pleasant and helpful. Location was not very interesting but was convenient to I-90.
Room was clean and ready when we arrived.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria B, General Manager at Hampton Inn Utica, responded to this review, May 8, 2013
Dear wiltonfather,

Well congratulations are in order for the new addition to your family! We hope the puppy is doing well. We know you must be busy with the puppy but we thank you for taking the time to complete a survey about our property and we are glad that you enjoyed your stay with us. We hope to see you again soon!
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1 review
5 of 5 stars Reviewed April 27, 2013 via mobile

I had such a amazing time staying here . The front desk was so friendly and very helpful :) I have to say Marizela and Ej helped me with everything I needed :) they made my day feel more like home and welcoming .. :) the breakfast was good too and all the help was very nice and friendly .

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria B, General Manager at Hampton Inn Utica, responded to this review, May 8, 2013
Dear Littleitlay123,

We love to hear that you loved staying here! It is music to our ears! I am so happy to hear that Marizela & EJ made such an impression on you and they will be excited as they will be recongized for the wonderful customer service that they delivered to you! Thank you again for your kind words and we look forward to having you stay with us again.
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Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee St, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 hotels in Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Official Description (provided by the hotel):
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn

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