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“Nice hotel, easy dining options” 4 of 5 stars
Review of Hampton Inn Utica

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Hampton Inn Utica
2.5 of 5 Hotel   |   172-180 N Genessee St, Utica, NY 13501   |  
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Ranked #2 of 12 Hotels in Utica
Certificate of Excellence
Milford, CT
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Nice hotel, easy dining options”
4 of 5 stars Reviewed November 18, 2012

I've stayed at this hotel several times on business travel in Utica. It is much better than the other area hotels, though recently another Hampton opened in New Hartford NY that I like a little better.

This hotel has everything you'd expect at a Hampton- nice beds, nice rooms, great breakfast and decent prices. The workout room is minimal but has free weights and a stability ball, which is a nice surprise! There is a Denny's in the same parking lot as the hotel, a nice option if you don't feel like driving around looking for a place to eat after a long day. There is also a McDonald's and a Delmonico's Steak House across the street- Genessee is a wide busy road but I don't mind dashing across on foot. This hotel is right near I-90 and the location is a plus since it is away from downtown Utica, which is somewhat rundown and not inviting at night.

One nice touch the hotel offers is an evening reception, where they put out soup or chili, cheese and crackers, or other little nibbles- and then later offer desserts. This could even be a light dinner for some.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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454 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 18, 2012

We have stayed here twice with young children. It is very clean with exceptional customer service (Jennifer was wonderful). Lots of good food at various time (appetizers, cookies, desserts and breakfast all included). Nice pool.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 10, 2012

On my way home from a motorcycle trip to Cape Cod in October I stayed at the Hampton Inn in Utica. Since I had travelled through some pretty cold weather that day I was very tired and a bit chilled. I was greeted by two very pleasant front desk staff, who even suggested where I could park the bike out of the windy weather that was expected that night. In addition they already had munchies, tea, and coffee in the lobby which was greatly appreciated. Their dining recommendation of Delmonico's was excellent. Just what I needed after a long day on the road. The room was clean, and my bed was really comfortable affording me a great night's sleep. Their breakfast selection had options for everyone... much more than a lot of places I've stayed at with complimentary breakfast. Definitely my favourite stopping place coming back from the Cape... so far.

Stayed October 2012, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watertown, Massachusetts
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 29, 2012

My husband and I had a very nice stay at the Hampton Inn in Utica. All staff were happy, friendly and helpful. Great customer service skills. Love the breakfast because it includes better options, such as fresh oatmeal, and fresh fruit, along with the usual fare of eggs, waffles and bacon. Room clean and bed comfortable- good enough for me. Would stay there again.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
129 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
3 of 5 stars Reviewed October 19, 2012

I did a one-night stay recently and the hotel was fine. Rooms are quite large although the presence of a jacuzzi bath in the middle of my bedroom was a bit disconcerting. As a business traveler, I'm not usually planning a long bath in front of the TV, but I'm sure some folks love the idea of a bath beside the bed.

Staff are friendly, the place is clean and everything works. Bathroom is a good size with a large shower cubicle.

If you're looking for some food, your choice is a big Italian place across the road which I'm sure is great, but it's more of a sit-down affair. Otherwise, the choice is McDonald's, Wendy's, Subway or Denny's. Didn't see a bar anywhere.

The hotel is a little out of town, about 8-10 minutes to City Hall, so if you're doing business downtown you need a car.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 19, 2012

I have had a wonder stay at the Hampton Inn in Utica NY. Jake is always at the front desk taking wonderful care of me. I don't know what I would do without him. He is friendly, informative and resourceful.

Also, Henretta, fixes my breakfast every morning. She is always warm, friendly and in good spirits.
The staff has been great as is the room.
Linda

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 7, 2012

After a round of freezing cold golf in the rain, with fresh chocolate chip cookies and milk waiting for the whole golf team... we couldn't possibly ask for more. Fast food and Denny's right outside, big room, clean sheets, big comfy bed, good tv. One that all of us will be happy to come back to.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee St, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn

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