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“Great with kids.” 5 of 5 stars
Review of Hampton Inn Utica

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Hampton Inn Utica
2.5 of 5 Hotel   |   172-180 N Genessee St, Utica, NY 13501   |  
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Ranked #2 of 11 Hotels in Utica
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Great with kids.”
5 of 5 stars Reviewed November 18, 2012 via mobile

We have stayed here twice with young children. It is very clean with exceptional customer service (Jennifer was wonderful). Lots of good food at various time (appetizers, cookies, desserts and breakfast all included). Nice pool.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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372 reviews from our community

Traveler rating
    247
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    24
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Toronto, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 10, 2012

On my way home from a motorcycle trip to Cape Cod in October I stayed at the Hampton Inn in Utica. Since I had travelled through some pretty cold weather that day I was very tired and a bit chilled. I was greeted by two very pleasant front desk staff, who even suggested where I could park the bike out of the windy weather that was expected that night. In addition they already had munchies, tea, and coffee in the lobby which was greatly appreciated. Their dining recommendation of Delmonico's was excellent. Just what I needed after a long day on the road. The room was clean, and my bed was really comfortable affording me a great night's sleep. Their breakfast selection had options for everyone... much more than a lot of places I've stayed at with complimentary breakfast. Definitely my favourite stopping place coming back from the Cape... so far.

Stayed October 2012, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watertown, Massachusetts
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 29, 2012

My husband and I had a very nice stay at the Hampton Inn in Utica. All staff were happy, friendly and helpful. Great customer service skills. Love the breakfast because it includes better options, such as fresh oatmeal, and fresh fruit, along with the usual fare of eggs, waffles and bacon. Room clean and bed comfortable- good enough for me. Would stay there again.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto
Top Contributor
129 reviews 129 reviews
48 hotel reviews
Reviews in 61 cities Reviews in 61 cities
263 helpful votes 263 helpful votes
3 of 5 stars Reviewed October 19, 2012

I did a one-night stay recently and the hotel was fine. Rooms are quite large although the presence of a jacuzzi bath in the middle of my bedroom was a bit disconcerting. As a business traveler, I'm not usually planning a long bath in front of the TV, but I'm sure some folks love the idea of a bath beside the bed.

Staff are friendly, the place is clean and everything works. Bathroom is a good size with a large shower cubicle.

If you're looking for some food, your choice is a big Italian place across the road which I'm sure is great, but it's more of a sit-down affair. Otherwise, the choice is McDonald's, Wendy's, Subway or Denny's. Didn't see a bar anywhere.

The hotel is a little out of town, about 8-10 minutes to City Hall, so if you're doing business downtown you need a car.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Liverpool, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2012

I have had a wonder stay at the Hampton Inn in Utica NY. Jake is always at the front desk taking wonderful care of me. I don't know what I would do without him. He is friendly, informative and resourceful.

Also, Henretta, fixes my breakfast every morning. She is always warm, friendly and in good spirits.
The staff has been great as is the room.
Linda

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2012

After a round of freezing cold golf in the rain, with fresh chocolate chip cookies and milk waiting for the whole golf team... we couldn't possibly ask for more. Fast food and Denny's right outside, big room, clean sheets, big comfy bed, good tv. One that all of us will be happy to come back to.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espinho, Portugal
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 1, 2012

Nice Hotel
Very clean and neat
Breakfast could have more variety but still ok.
Free WiFi available in all hotel areas, including rooms.
Very well located and close to all main connecting roads
Several good restaurants close by

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee St, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn

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