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“Adequate” 3 of 5 stars
Review of Hampton Inn Utica

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Hampton Inn Utica
2.5 of 5 Hotel   |   172-180 N Genessee St, Utica, NY 13501   |  
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Ranked #2 of 11 Hotels in Utica
Toronto
Top Contributor
129 reviews 129 reviews
48 hotel reviews
Reviews in 61 cities Reviews in 61 cities
264 helpful votes 264 helpful votes
“Adequate”
3 of 5 stars Reviewed October 19, 2012

I did a one-night stay recently and the hotel was fine. Rooms are quite large although the presence of a jacuzzi bath in the middle of my bedroom was a bit disconcerting. As a business traveler, I'm not usually planning a long bath in front of the TV, but I'm sure some folks love the idea of a bath beside the bed.

Staff are friendly, the place is clean and everything works. Bathroom is a good size with a large shower cubicle.

If you're looking for some food, your choice is a big Italian place across the road which I'm sure is great, but it's more of a sit-down affair. Otherwise, the choice is McDonald's, Wendy's, Subway or Denny's. Didn't see a bar anywhere.

The hotel is a little out of town, about 8-10 minutes to City Hall, so if you're doing business downtown you need a car.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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384 reviews from our community

Traveler rating
    251
    89
    26
    11
    7
See reviews for
149
78
25
105
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Liverpool, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2012

I have had a wonder stay at the Hampton Inn in Utica NY. Jake is always at the front desk taking wonderful care of me. I don't know what I would do without him. He is friendly, informative and resourceful.

Also, Henretta, fixes my breakfast every morning. She is always warm, friendly and in good spirits.
The staff has been great as is the room.
Linda

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2012

After a round of freezing cold golf in the rain, with fresh chocolate chip cookies and milk waiting for the whole golf team... we couldn't possibly ask for more. Fast food and Denny's right outside, big room, clean sheets, big comfy bed, good tv. One that all of us will be happy to come back to.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espinho, Portugal
Top Contributor
61 reviews 61 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 1, 2012

Nice Hotel
Very clean and neat
Breakfast could have more variety but still ok.
Free WiFi available in all hotel areas, including rooms.
Very well located and close to all main connecting roads
Several good restaurants close by

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, NY
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 17, 2012

My family and I spent one night at this hotel on our way back home after a nice, long vacation. We picked the hotel due to the glowing reviews on this site. The hotel is good, the room was clean but average for a hotel room and the breakfast was just ok. The people at the front desk seem a bit overwhelmed and flustered, even though there weren't that many guests that we could see. The one outstanding feature were the service people who were extremely warm, friendly and engaged. Maybe they should consider putting the breakfast and cleaning staff on the front desk.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erie, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 15, 2012

I am staying at the Hampton Inn Utica for a few months do to work. I always experience great service at the Hampton Inn Utica. Jake at the front desk always goes above and beyond for me. He is always smiling and happy. Any questions I have, he answers. The rooms are great, breakfast is usually good.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 13, 2012

The hot tub next to the bed is a little disconcerting but The bed is large and TV is huge. There is a microwave in the room as well as a large fridge which is really helpful. The pool is adequate. There is a string of chain food places across the road which is handy.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee St, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn

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