I visited this place around 9pm on a Saturday night. The street it was on was great - beautiful buildings, with an old-NYC space and feel to it. The ambiance of Lucas Confectionery is cozy and cool, with lots of exposed brick, old lantern/saloon-style lighting, and marble-slab tabletops on raw wooden block frames; this decor was spruced up with lacy doily curtains, a skylight, and sections, where visitors can watch the blinking of blurred lights behind the ridged glass paneling in the ceiling. The outdoor area offers heating lamps for cool nights, and the indoor area features a darkly lit bar atmosphere with benches, booths, and tables framed by bissecting walls that remind you of chess table setups in a park - fun.
My friends and I visited on a Saturday night for after-dinner drinks and dessert. Given that LC was known for its four specialties (drinks, cheese plates, meat plates, and dessert), we were very suprised to find out that they had very little "left" for dessert. The waitstaff informed us that they'd "gotten hit pretty bad last night", and had no more cupcakes of any kind (despite having boasted several unique varieties on their blackboard menu). This struck us as odd, since we would expect that if dessert "ran out" the night before, then it would certainly be replenished for the next day (especially on a long holiday weekend). What they DID have was the standard brownie, blondie, and chocolate-chip cookie, with some truffles available, and ONE chocolate-chip peanut butter sandwich left. Wanting to at least try SOMETHING, we ordered the cookie sandwich, a brownie, and a sea-salt caramel truffle to share.
While the "crust" of the brownie was a proper texture, the brownie wasn't fudgy and moist in the center - it was batter. The flavor was also mediocre at best; we'd tasted box-mix brownies that were more appealing. As for the cookie sandwich, it was also relatively bland - there was more texture than flavor in both the cookies and the filling, which even had a powdery-pasty mouthfeel. The truffle was the highlight, but like the other desserts, I've made better-tasting truffles myself.
Finally, the service. Our waitstaff was friendly and pleasant, but she let us sit for much too long; at least 40 minutes passed after being served our desserts, before we finally got up to ASK the host to please have our nowhere-to-be-found server. Even then, we waited another 15 minutes before receiving our bill. This experience was truly the only one where I ever considered leaving money on the table and exiting. I don't know if she forgot about us, but it was not packed to capacity in this smallish bar, and there were other servers coming and going, so it didn't seem like she was overloaded with patrons.
This was a disappointing experience; although the atmosphere was appealing, it doesn't overshadow the inattentive service and scant, unremarkable dessert.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.