East to find, pleasant and efficient reception from staff on arrival. Plenty of parking and hotel nicely decorated. I was allocated Room 11, the entrance to which is via a separate door to the main hotel, and is situated on the first floor. The room was small with basic furniture, and an odd arrangement where the loo was one end of the room and the bathroom the other. Nevertheless, the room was clean although the only light in the room was the main light, whereas it would have been a much nicer ambience to have a bedside lamp, especially when reading.
Hotel was almost empty and therefore a skeleton staff on duty. Did not eat in the evening although the menu looked varied and fairly-priced. Breakfast was above average (not the best, but certainly not the worst by any means). However, the lady who served me was called 'Eva' and was exceptionally polite and helpful. She was attentive without being intrusive, which I'm sure most guests would prefer.
To be fair, I booked through laterooms so managed to stay here for £20 including breakfast which is cheaper than living at home!. Judging from other hotel bookings, this was probably worth £35 or so, so £20 was a great deal.
Room 11 is on the first floor, but I know many of the rooms on the ground floor were empty, so Rooms...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for staying with us at The Riverside and for taking the time to let us know about your stay. I'm pleased to hear that you found our service to be polite, helpful and attentive and that you enjoyed our breakfasts. I'm also pleased to hear that you found your room to be clean and comfortable and can only apologise that there was no bedside lamp, we still cannot work out how and when it disappeared, but this has been replaced, so next time you are in the area, and choose to stay with us again, you can be assured that all of our bedrooms do have bedside lamps.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.