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“Nice hotel, good location” 5 of 5 stars
Review of Courtyard by Marriott Tarrytown Greenburgh

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Courtyard by Marriott Tarrytown Greenburgh
3.0 of 5 Hotel   |   475 White Plains Road, Tarrytown, NY 10591   |  
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Ranked #2 of 7 Hotels in Tarrytown
Certificate of Excellence 2014
washington dc
Top Contributor
60 reviews 60 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
“Nice hotel, good location”
5 of 5 stars Reviewed December 2, 2013

Stayed for a weekend getaway in Tarrytown, Sleepy Hollow, etc. Well-located off the highway and 5 minutes from town by car. Very nice lobby and full-service cafe. Very quiet. Only complaint is that the pool area didn't have a hot tub.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john a, General Manager at Courtyard by Marriott Tarrytown Greenburgh, responded to this review, December 4, 2013
Dear, allen1000
Thank you for your comments about the Tarrytown Courtyard by Marriott, I am very happy that you enjoyed your stay. You are correct this is an ideal location for both business and pleasure. Just a short distance from Whiteplains’s major attractions and in close proximity to several restaurants. Of course you can also enjoy breakfast or dinner in our bistro which also has an outstanding wine selection as well as your choice of sprits. I look forward to seeing you the next time your travels bring you to White plains.

John Agabey
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389 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Annandale, Virginia
Top Contributor
62 reviews 62 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 25, 2013

We spent a weekend here and thought it was a very nice hotel with a very friendly and helpful staff. We had a room on the 2nd floor which had its own small balcony overlooking a courtyard. The breakfast was very good - there were ala carte items so you could just order scrambled eggs or just oatmeal, etc. Overall a good experience - we would stay here again.

Room Tip: We liked the 2nd floor due to having a nice balcony to have drinks on.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john a, General Manager at Courtyard by Marriott Tarrytown Greenburgh, responded to this review, December 1, 2013
Dear Sue0419
Thank you for your comments about the Tarrytown Courtyard by Marriott I am glad you enjoyed your stay. My motto is clean rooms and friendly service and it is good that we met those expectations. Our Bistro is open for both breakfast and dinner and also has a full bar. We have a variety of health menu items featuring the “Healthy Start” breakfast sandwich in the morning and several salads and flat breads in the evening. Most of our cooking is done by our “Turbo Chef” which was specifically designed for the Courtyard Bistro’s. I am happy that we will be your hotel of choice the next time your travels bring you to White Plains.

John Agabey
General Manager
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London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 24, 2013

I have been staying at this hotel almost every couple of months for 6 years, visiting from London. If there is one thing I can say about this hotel is that it is consistent, and consistently good. When I knew that I would be needing to visit the area regularly I looked for a hotel which didn't feel too corporate and was contemporary in design rather than 'chintzy' (not sure if Americans use this word!).

Out of many in the area I chose the Courtyard because of its home from home feel. I liked its low scale, attractive courtyard,comfortable double aspect lobby and lounge with fireplace (which has been recently redesigned in an attractive, understated contemporary manner), warm colour scheme and generally light and airy feel.

The hotel is consistently clean and well serviced, the pool is nice and the food always of a good standard. This is a good hotel if you want to combine easy access to the Hudson Valley and New York City, which can be reached in about 35 minutes if you put your foot town (if you don't want to tangle with the NY traffic Tarrytown station is nearby).

What makes this hotel stand out is the quality of the staff, who are consistently personable. welcoming and helpful. Many seem to have been with the hotel for some time, including Tata, always attentive and friendly at breakfast. The staff and hotel is a credit to John, the manager, who works hard to make guests feel welcome and always follows up bookings and stays with a personal email (at least for Marriott members!). If you need to stay in the Tarrytown area I cannot recommend this hotel more highly.

Room Tip: Facing the courtyard in nice, better on the side opposite the pool if you want sun in the morning
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john a, General Manager at Courtyard by Marriott Tarrytown Greenburgh, responded to this review, November 25, 2013
Dear, usuallywith5kids

Thank you for your kind comments about the Tarrytown Courtyard by Marriott I am glad you enjoyed your stay. You are correct Tata is a gem as all of the associates take great pride in our newly remodeled hotel.
We try to treat all of our guests like “family”, I am glad we met those expectations. The staff here at the Tarrytown Courtyard by Marriott is well trained and they take pride in delivering world class customer service. They not only have good knowledge of the hotel but additionally they all have knowledge of the surrounding areas. It is a perfect location for business as several corporate offices surround the hotel. We are also centrally located just a short distance from all the major attractions in White Plains.
I hope the next time you visit White plains we will have the opportunity to spoil you again…..


John Agabey
General Manger
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Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2013

Spent three days with family in adjacent rooms which were spectacular. Best sleep in a long time. Bed comfort and sheets were amazing! Very clean and well appointed rooms. Grandkids and I loved the warm pool. Front desk staff were all so kind and welcoming. Easy access from parking to rooms. I look forward to our net visit!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john a, General Manager at Courtyard by Marriott Tarrytown Greenburgh, responded to this review, November 19, 2013
Dear, Glenn M
Thank you so much for sharing your experience on your recent stay at the Tarrytown Courtyard by Marriott. It’s great to know that hotel location was suitable to your needs. I am happy to hear that our commitments to provide our guests with clean room and exceptional service created a good stay for you and your family. Thank you for you kind comments in regards to the bed and sheets, our housekeepers take great pride in the cleanliness and maintenance of the room.
I hope to welcome you back in the future.
Sincerely,
General Manager
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Boston, Massachusetts, United States
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 18, 2013

Laura greeted us very warmly and was accommodating. Unique configuration for a Courtyard but rooms were the standard we've experienced before. Hotel was clean and quiet considering the parking lot was full. Business area and lounge was updated, comfortable and had a lot of amenities. Room was spacious and comfortable. Found that the air conditioner/heater was difficult to figure out and it didn't seem to work properly. Also, water pressure was weak and when someone flushed a toilet, pressure was affected. Both these important items should not happen. Was disappointed that there wasn't a Courtyard "buffet breakfast" as we've had in other Courtyards. Bistro is pricey- costing $40 for an egg/toast/potatoes breakfast with coffee for 3 people. I would stay here again since location was fantastic but see out other options for eating.

Room Tip: Seek out other restaurants for food especially breakfast.
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john a, General Manager at Courtyard by Marriott Tarrytown Greenburgh, responded to this review, November 20, 2013
Dear LGar7
Thank you for taking the time to share your thoughts and opinions. We apologize for the deficiencies in your guest room and have already corrected them. We take great pride in the cleanliness and maintenance of our property.
We inspect all the rooms to ensure we deliver the utmost in quality to our guest before their arrival. I can offer no excuse for these circumstances. I can assure you that guest safety and comfort is our main priority at the Tarrytown Courtyard.

As you might have noticed, Courtyard has discontinued the buffet breakfast, and upgraded to a healthier and more upscale food product at the Bistro. We have many alternatives at the Bistro menu - you might select something different in your next trip. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Again, thank you for the comments, as we are always looking for ways to improve our service.

I am delighted to hear that your first experience at our property was a memorable one and we will get a chance to welcome you back in the future. It's good to know that you enjoyed convenience of the location. We will be looking forward to having you with us again.
Sincerely,
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North Providence, Rhode Island
1 review
5 of 5 stars Reviewed November 12, 2013

Stayed one night for a swim meet at Pace University. The hotel was immaculate. Room was spacious with sofa for tv viewing. Layout of room added to privacy and comfort. Staff were very friendly. Its a great location too. Within a short distance to the Italian section of the Bronx, Arthur Avenue, for good Italian food and pastries.

Room Tip: Stayed on first floor without any noise or traffic. Very quiet.
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john a, General Manager at Courtyard by Marriott Tarrytown Greenburgh, responded to this review, November 19, 2013
Dear spat127
I am delighted to hear that your first experience at our property was a memorable one and we will get a chance to welcome you back in the future. It’s good to know that you enjoyed convenience of the location and dining options of the neighborhood.
We will be looking forward to have you with us again.
Sincerely,
General Manager
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Wallingford, Connecticut
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 8, 2013

What more could you ask than a clean, comfortable and quiet room when you are travelling for business or pleasure. I stayed here for 2 nights for business and it started great and ended the same way. The front desk staff was very pleasant and accommodating. When I got to my room, it was very fresh and clean. There was not a sound to be heard from any surrounding areas not for a lack of people but it seemed to be out of respect for the people there. After a 12 hour day working, there is nothing better than a quiet hotel to recharge for the next day and this property was just that. I will definitely stay here again.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john a, General Manager at Courtyard by Marriott Tarrytown Greenburgh, responded to this review, November 14, 2013
Dear Zeus9806,
Thank you for staying at The Tarrytown Courtyard, I have shared your response with my staff and this brings a smile to everyone's face. We strive to provide a great guest experience. We hope to see you soon.

General Manager
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Additional Information about Courtyard by Marriott Tarrytown Greenburgh

Address: 475 White Plains Road, Tarrytown, NY 10591
Location: United States > New York > Westchester County > Tarrytown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Tarrytown
#2 Business Hotel in Tarrytown
#2 Romantic Hotel in Tarrytown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Tarrytown Greenburgh 3*
Number of rooms: 120
Official Description (provided by the hotel):
This Tarrytown hotel near Sleepy Hollow offers renovated rooms, complimentary high-speed internet access, a 24-hour business center, indoor pool, and comfortable, flexible lobby spaces including communal tables and lounges. The Bistro serves healthy breakfast options, Starbucks coffee and evening dinner service with cocktails. We look forward to making you feel at home! ... more   less 
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Also Known As:
Courtyard By Marriott Tarrytown Greenburgh Hotel Tarrytown
Courtyard Tarrytown Greenburgh
New York City Marriott
New York City Courtyard
Courtyard By Marriott Tarrytown Greenburgh NY - Westchester County

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