Imagine staying at a hotel with many floors & you need to grab something upstairs in your room before going out to dinner. Well, this weekend at the Tarrytown Sheraton, the elevators wouldn't let you. They could only handle the weight of 3 adults at any given time. We stayed here this past weekend & it was a mess. We waited A LOT for elevators, got stuck in them & couldn't et to our floor. We had no staircase access at all because there is an alarm that will go off.
And unfortunately, the hotel manager that night (2/16/13) was not helpful with anything! He was so incompetent at handling certain "hospitality" situations it was appalling! He had no interest in being understanding or helpful, he was just nasty.
We felt so uncomfortable because of him that we wanted to leave.
Long story short, we won't be back.
- Official Description (provided by the hotel):
- A warm welcome awaits you at the Sheraton Tarrytown Hotel. Our full-service hotel brings you to the heart of the charm and beauty of Westchester County's historic Hudson Valley. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Tarrytown Hotel NY - Westchester County
- Tarrytown Sheraton