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“What a shame the owner was rude” 1 of 5 stars
Review of Caravela - CLOSED

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Caravela
53 North Broadway, Tarrytown, NY 10591
914-631-1863
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Cuisines: Brazilian, Seafood, Dessert
Dining options: Reservations
Restaurant details
Dining options: Reservations
Newtown
Contributor
15 reviews 15 reviews
13 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“What a shame the owner was rude”
1 of 5 stars Reviewed April 9, 2013

We were a group of six spending the day in the area. We were drawn to the prix fixe menu poster displayed in the window, once seated, we were given two different menus...only to find out the prix fixe menu was NOT available on saturdays. (the day we were there). Other items on the menu looked good, so we placed our order. When asked for a slight accomodation to just receive a small plate of pasta for one vegetarian young lady, the owner was indignant. I reminded him that six people ordered full meals, and one person who wanted the pasta-had also ordered two appetisers. After waiting a very long time for our meals-the owner brought the wrong dish and when questioned he said this is the only pasta I can do (which was a pasta and meat dish, and the young lady was a vegetarian) It was insulting, she did not eat it. Wait staff was unattentive, when the owners wife finally came around to fill our glasses of water, we asked if they had forgotton us. First round of drinks arrived in a timely manner, but we also wanted to order bottles of wine-after being ignored for so long-we were just happy to get our food on the table. We would never go back again due to the poor service and attitude of the owner. You would think he would be happy his tables were all full and his prices were not cheap. The quality of the food did taste wonderful-but there are plenty of better places to choose from. Do NOT Recommend.

  • Visited April 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

45 reviews from our community

Visitor rating
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    8
    8
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“The terrible reviews below were much too kind”
1 of 5 stars Reviewed February 17, 2013

Not only did the waiter not know what was on the menu, when we pointed out the items he seemed surprised and couldn't even pronounce most of them. The manager was so defensive when we complained about the waiter that he had the audacity to advise us to leave and find a different restaurant to eat in. We were happy to comply.

  • Visited February 2013
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
44 reviews 44 reviews
32 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
“Nice local spot!”
4 of 5 stars Reviewed February 4, 2013

Four of us had a terrific dinner at Caravela. Spur of the moment drop in for dinner, and a first time for all. We were craving Portuguese food and thank goodness we arrived with empty stomachs! Having read some of the past reviews of this restaurant, want to comment that although the restaurant wasn’t full; my sense is the service is still attentive - at least we were treated well. It feels like one of those great local places to go often and is reliable, and I understand it’s been around for 20 years.

Flavors in all the dishes were good, and our waiter was helpful with our questions. Our appetizers included Stuffed Squid, Hearts of Palm salad and octopus with chickpeas and potatoes. Dinner entrees included Roasted Monkfish Goa with a nice dose of curry, delicious; Carne de Porco Alentejana – medallions of pork and littleneck clams with potatoes, wonderful; Chicken Macao, very good; and pan seared Scallops, excellent!

Warning, the portions are really large, so if you’re planning on dessert…you might be full. We saw the dessert selections, but just couldn’t eat another bite. Enjoy!

  • Visited February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westchester County, NY
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Best paella and mariscada in at least the tri-state area.”
4 of 5 stars Reviewed December 27, 2012

My wife and I have been going to Caravela since it opened more than 25 years ago, and have had many great meals there.

The owner, Fernando Cabral is very careful that all meals are beautifully presented and very well prepared.

He is friendly, though busy making the restaurant work, and has had some staff turnover.

  • Visited December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Reviewer
5 reviews 5 reviews
5 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Not what it used to be. Service was really bad. Food bad too.”
2 of 5 stars Reviewed November 10, 2012

From what I've heard this place was supposed to be legendary. For my first visit I was shocked in that the service was awful (our waiter abandoned us). They never mentioned the Restaurant Week menu and when we asked for it, the waiter looked really disappointed and that is when he abandoned us. No one asked to refill our drinks or if everything was OK. The waiter never came back at all until we finally caught him to get the check. He handed it over but did not look happy. If anyone should not be happy it should be us.

What was even more disappointing was the food. I heard this place had really good food but it was far from it. My wife's salad was part wilted, my mussels tasted rotten and very fishy. The paella was ultra-salty as well. All in all service and food were bad. We will not be going back to this place. What a shame.

  • Visited November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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