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“A great hotel experience” 4 of 5 stars
Review of Days Inn University

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Days Inn University
2.0 of 5 Motel   |   6609 Thompson Road, Syracuse, NY 13206   |  
Hotel amenities
Ranked #18 of 30 hotels in Syracuse
Greenfield Center, New York
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“A great hotel experience”
4 of 5 stars Reviewed 1 week ago

Checking in to this hotel was just the beginning of my most pleasant visit. The front desk clerk was very friendly and helpful. She checked us in promptly. When I got up to our room, I took a good look around. This room was very clean and looked newly renovated. The only problem I found was the beds were a bit hard and there weren't enough towels. I could of asked for another, but didn't. The hotel was quiet and pleasant. There was a strange odor in the halls and elevator, but not a terrible smell. The breakfast in the morning was good. Plenty for everyone. The wifi was iffy, but a computer was available in the lobby.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick O, General Manager at Days Inn University, responded to this review, 2 days ago
Thank you for your business and candid feedback on your recent stay. We are striving to provide a pleasant stay with various amenities for a budget friendly price. As you mentioned we have recently renovated a lot of our rooms and continue to do so. We are also in the process of renovating other public areas on the property including the breakfast area. Wi-Fi speeds have been intermittent and based on valuable feedback such as yours we are working towards improving this service. We hope to see you on your next visit to the area.
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173 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
Senior Contributor
27 reviews 27 reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The bed was huge, nice, relaxing chair, large desk with room for both of our computers, refrigerator with great size freezer, very small bathroom and plenty of space for clothes, if you were unpacking (which we didn't), walking distance to several restaurants, continental breakfast included.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim M, General Manager at Days Inn University, responded to this review, 4 days ago
Thank you for staying with us and we do appreciate your time to providing us with feedback. We are glad that you enjoyed your stay and look forward to having you stay with us again in the near future.
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Sanatoga, Pennsylvania
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay twice a year at this hotel when in Syracuse. We like the location. As of June 2014, it is being extensively upgraded to compete with another soon to come chain. Third and second floors are.completed. Fist is a work in progress.Until it's finished, ask for a room upstairs.Great staff.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim M, General Manager at Days Inn University, responded to this review, 4 days ago
Thank you for choosing the Days Inn Syracuse for your lodging needs. The management and the staff are continuously working hard and striving to offer an atmosphere that is accommodating to all our guests. We are planning few more renovations including the first floor, in order to further improve our guest satisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schwenksville, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 9, 2014 via mobile

We reserved 2 rooms a year ago for college graduation for us and another family. The other family ended up renting an additional 5 rooms, not including the second room under out name. Jim the manager was very attentive to resolve the extra booked room issue. Many thanks to him and his staff for canceling an unneeded room at the last minute.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim M, General Manager at Days Inn University, responded to this review, June 6, 2014
Thanks so much for taking the time to review us. We are always willing to help our guests only to better accommodate them and ensuring that they have a comfortable stay. We look forward to having you stay with us in the near future.
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Ottawa, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2014

We stayed at the Days inn a few weeks ago on a weekend and by far the front desk staff has been my favorite. Leena at the front desk let us check in early and was very sweet to us. She gave us a renovated room on the second floor. It was refreshing talking to a front desk staff with such insight on politics and happenings around the world! We were initially there to shop at Destiny USA and she informed us they had a package deal for shopping so my husband reserved a room coming June. Our room was clean, little housekeeping lady was also extremely polite, not a lot of variety in their breakfast so it could be better. If only the weather in Syracuse was a bit more cheerful! Great hotel, great price! Will definitely be back.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim M, General Manager at Days Inn University, responded to this review, June 6, 2014
We are happy to know that you had an enjoyable stay with us. Our staff strives hard to make sure that our guests always feel comfortable. A positive review directed towards the staff always helps, as it motivates them to work harder. Thanks you so much for your time in reviewing us and we look forward to having you stay with us in June.
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Syracuse
1 review
3 of 5 stars Reviewed May 6, 2014

Room was clean, staff was nice, seemed pretty safe, complimentary breakfast was very limited

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim M, General Manager at Days Inn University, responded to this review, June 6, 2014
Thank you for choosing to stay with us. We are in the midst of renovating our Breakfast area and very soon we will add more items to our continental breakfast.We look forward to having you stay with us in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed May 3, 2014

This hotel is old and shabby, The staff are not the greatest either, the best part of the hotel is the car park. When I first checked in the clerk couldn't even bother to look up from her computer to check us in, never looked up when we were coming into the hotel late with kids just sat there on Facebook or whatever she was in. The room was stone cold when we got in so I turned on the heat, with clatters and bangs it got started and then was noisy all night. Breakfast is a joke - continental breakfast it is not, I 2 cereals, toast and a day old muffin is available as well as a waffle machine. When it was described as a hot breakfast I believed like other motels they would have some hot drawers with some hot items. When my husband went to take a shower he found that his "new clean towel" was actually a used old towel. I wouldn't be staying in this hotel again. The only thing I can say positive about it is the hotel housekeeping is mostly male and they are very nice - better than the front desk lady in the evening. The one in the morning was very busy trying to do many things at once but she too was very sweet, when she was able to take a moment to talk.

Room Tip: Ask for a room away from elevators and no where near the breakfast lobby area - its very noisy there...
See more room tips
  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim M, General Manager at Days Inn University, responded to this review, June 6, 2014
Dear Danidan73,
Thank you for sharing this feedback. We apologize that your stay at our hotel was less than perfect. We constantly strive to provide a comforting stay at a reasonable price. We provide ongoing training to our staff and will utilize your feedback to train front desk staff. We are in the midst of renovating the hotel and upgrading our rooms which will include replacing any defective equipment including heaters and air-conditioners.For a budget hotel, we offer a complimentary continental breakfast which is appreciated by most guests, since it is not expected or available at that price point at most other hotels. Hopefully, you will give us a chance to host you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Days Inn University

Address: 6609 Thompson Road, Syracuse, NY 13206
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #18 of 30 hotels in Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn University 2*
Official Description (provided by the hotel):
Days Inn Syracuse University is the perfect location for exploring the beautiful Upstate New York at an economical price. Come stay with us and experience one of our newly renovated spacious rooms under our new management. We are easily accessible from interstate 81 and interstate 90 and are also perfectly located within 4 to 6 miles from most of the attractions that Syracuse has to offer – Syracuse University, Carrier Dome, Oncenter/War memorial, LeMoyne College, Destiny USA, Turning Stone Casino and many more. You can count on us to give you the perfect getaway with all the essentials required for a comfortable stay. ... more   less 
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Also Known As:
Days Inn University Hotel Syracuse
Days Inn Syracuse

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