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All 31 Syracuse hotels

Days Inn University: Traveler Reviews

1.5 of 5
6609 Thompson Road, Syracuse, NY 13206
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Days Inn University
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Ranked #16 of 31 hotels in Syracuse
Most recent review
5 of 5 stars Reviewed November 26, 2012
Sylvie C Ottawa, Canada
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102 reviews from our community

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Date Rating
Ottawa, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent”
5 of 5 stars Reviewed November 26, 2012

The room was excellent and the price was perfect. You can tell that renovations were done because everything looked new. The gentlemen at the front desk was very helpful, He answered all our questions. We enjoyed the breakfast area. We would recommend this hotel to our friends and family.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim M, General Manager at Days Inn University, responded to this review
November 29, 2012
Thank you for choosing the Days Inn University for Your lodging needs while visiting the area. Our staff holds our guests' satisfaction in high regard and continue to strive to achieve a level of excellance and comfort for all of our guests. Thank you for your review and we look forward to have you stay with us again soon.
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Stroudsburg, Pennsylvania
1 review
“Attitude Adjustment”
1 of 5 stars Reviewed November 19, 2012

If it were not for the attitude that my wife and I were given upon checking out of the Days Inn in Syracuse, NY this review would have been much better. Upon our arrival were were pleasantly greeted by the front desk personnel. However, when we checked out the following morning (November 18, 2012 at approx. 9:00 am) we were confronted with a young lady who made it appear that we were bothering her by wishing to check out. There was no smile, no greeting and no words from her other than "Printing". When I received my receipt, I commented to her that if this was the attitude that she shows to all of the customers at the hotel, then she might consider changing her job to something where she would not have to come in contact with the public. Her only response to that was to call me a "Grumpy Old Man" and turned her back to go into the office. With our son having recently moving to Syracuse, my wife and I plan to go there at least once a month to visit with him and needless to say that I will NOT be staying at this hotel any more and I highly doubt that I will stay at any facilities owned or managed by the parent company, Wyndam, if this is any example of the type of help that they hire.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim M, General Manager at Days Inn University, responded to this review
November 29, 2012
I would like to thank you for your time to submit a review regarding your recent stay at the Days Inn Syracuse. As I understand, for the most part your stay was comfortabe and pleasant up to the point of check out. I have gone ahead and addressed this matter with the staff member that you interacted with and expressed that this is not the way we interact with our guests, and that this behavior will not going to be tolerated. I have also spoken with my entire staff stressing the importance of guest satisfaction has direct impact on the success of the hotel. Actions have been taken towards this employee in regards to your experience. I would like to extend an invitation for you to consider the Days Inn Syracuse for your lodging needs in the future and would be happy to personally assist with any arrangements you may have.
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“Going Home”
5 of 5 stars Reviewed November 15, 2012

After a long day of traveling, we stopped for the night. The hotel was clean, the staff helpful. We were not there long enough to use the amenities, but I would recommend this hotel based on what we experienced

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

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Ask IRENE O about Days Inn University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ORLEANS
1 review
1 helpful vote 1 helpful vote
“Shopping in Syracuse”
3 of 5 stars Reviewed November 14, 2012

Mostly always stay here when in Syracuse. Across from Denny's if we want a big breakfast. Convenient location to all malls that we want to go to.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

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Ask MARY M about Days Inn University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed November 14, 2012

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
 
 
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Additional Information about Days Inn University

Also Known As:
Days Inn University Hotel
Days Inn University Hotel Syracuse
Days Inn Syracuse
Address: 6609 Thompson Road, Syracuse, NY 13206
Phone Number:
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #16 of 31 hotels in Syracuse
Price Range: $
Hotel Class:1.5 star (1.5*)
Official Description (provided by the hotel):
The Days Inn University hotel is conveniently located just of Exit 35 of I90 of the NYS Thruway. We are under new management and have newly renovated king and double bedded rooms, as well as, newly renovated suites. We include a deluxe continental breakfast with your stay. Located withing close proximity to a number of dining choices next to the hotel as well as a short drive away. Our friendly and hospitable staff are ready and eager to provide you with a comfortable atmosphere during your visit to Syracuse. ... more   less 
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