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“Business Stay” 4 of 5 stars
Review of Howard Johnson East Syracuse

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Howard Johnson East Syracuse
1.5 of 5 Motel   |   6590 Thompson Road North, NY Thruway I-90 Exit 35, Syracuse, NY 13206   |  
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Stay 3+ Nights, Save 20%
Ranked #24 of 30 hotels in Syracuse
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79 people have reviewed this hotel

Traveler rating
    6
    18
    21
    16
    18
See reviews for
26
23
11
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Any
English first
Long Island City, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 21, 2012

I stayed for 3 days then had to book for an additional 2 and was greeted warmly and caringly....The cleaning staff was just as polite and extra Helpful...Rose is GREAT !!! I will certainly stay again if needed...the room rates are great also.....it was well worth it !!!! Thank you so much

Room Tip: all rooms are great
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard J, General Manager at Howard Johnson East Syracuse, responded to this review, November 30, 2012
Thank you so much for the kind words. Its words like these from our honored guests that make us feel proud of the work we are doing and strive to do even better. I'm glad everything was able to work out for you after the 2 extra days. We look forward to seeing you again. Happy Holidays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed October 15, 2012

This place is absolutely disgusting! It was absolutely filthy. There were cobwebs so large that I was afraid to see the spider(s) that made them. The smell of urine permeated the room. Unsavory characters roamed the hallways at all times of the night. We left our shoes and clothes on as we didn't dare walk on the carpet barefoot and wanted to touch the bedding as little as possible.

Does Howard Johnson's even have brand standards anymore? Run, don't walk away from this place...

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard J, Manager at Howard Johnson East Syracuse, responded to this review, November 10, 2012
thank you for your imformative comments, we rely highly on quest feedback, I am sorry you had a bad stay with us if you would contact us we would like to recitfy this,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed October 13, 2012 via mobile

I stayed here on 14 sep 12, and woke to bud bugs at 1 a.m. The wall were so thin, as well, that i could here my neighbours conversations clearly. The staff were rude and condescending and refused to refund me, even though I could not stay in their establishment due to the bugs. It took a very expensive phone call to their head office to finally get a refund, however they refused to provide any compensation for the trauma. Hojo as a whole have been a horrible organization to deal with in this matter.

Stayed September 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson
1 review
2 of 5 stars Reviewed October 11, 2012 via mobile

Asked for a non smoking room and it reeked of old cigaret smoke! Room was not clean. Bed spread looked new but had holes cut on top. Furniture was run down. Carpet looked clean and new but the odor of stale cigarette smoke permeated the room.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson East Syracuse

Address: 6590 Thompson Road North, NY Thruway I-90 Exit 35, Syracuse, NY 13206
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #24 of 30 hotels in Syracuse
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Howard Johnson East Syracuse 1.5*
Reservation Options:
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Also Known As:
Ramada Limited University/Carrier Circle Hotel Syracuse
Ramada Hotel Syracuse
Ramada Motel Syracuse
Ramada Syracuse

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