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“Horrible service” 1 of 5 stars
Review of Howard Johnson East Syracuse

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Howard Johnson East Syracuse
1.5 of 5 Motel   |   6590 Thompson Road North, NY Thruway I-90 Exit 35, Syracuse, NY 13206   |  
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Ranked #24 of 30 Hotels in Syracuse
1 review
“Horrible service”
1 of 5 stars Reviewed October 13, 2012 via mobile

I stayed here on 14 sep 12, and woke to bud bugs at 1 a.m. The wall were so thin, as well, that i could here my neighbours conversations clearly. The staff were rude and condescending and refused to refund me, even though I could not stay in their establishment due to the bugs. It took a very expensive phone call to their head office to finally get a refund, however they refused to provide any compensation for the trauma. Hojo as a whole have been a horrible organization to deal with in this matter.

Stayed September 2012
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101 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
Tucson
1 review
2 of 5 stars Reviewed October 11, 2012

Asked for a non smoking room and it reeked of old cigaret smoke! Room was not clean. Bed spread looked new but had holes cut on top. Furniture was run down. Carpet looked clean and new but the odor of stale cigarette smoke permeated the room.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LACKAWANNA
1 review
3 of 5 stars Reviewed October 2, 2012

The end tables, dresser and eating table had a sticky film on them. The TV is old style. The room generally needs updating. The bathroom sink didn't have a stopper in it. There was hair caught within some of the towels.

The selection of TV was good. The WIFI signal was poor.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Howard Johnson

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida, United States
Top Contributor
74 reviews 74 reviews
45 hotel reviews
Reviews in 39 cities Reviews in 39 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed October 1, 2012

Formerly the Ramada Limited this is not a Howard Johnson and nothing has changed. The rooms are terrible. Dirty carpet, bathrooms that either dont function or are very filthy. Beds are uncomfortable and actual hurt after you sleep on them. Very close to NYS thruway exit, and close to a dunkin donuts and dennys. Avoid here as their are better very close by.

  • Stayed September 2012, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson East Syracuse

Address: 6590 Thompson Road North, NY Thruway I-90 Exit 35, Syracuse, NY 13206
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #24 of 30 Hotels in Syracuse
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Howard Johnson East Syracuse 1.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Ramada Limited University/Carrier Circle Hotel Syracuse
Ramada Hotel Syracuse
Ramada Motel Syracuse
Ramada Syracuse

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