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“newly renovated rooms” 5 of 5 stars
Review of Sheraton Syracuse University Hotel & Conference Center

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Sheraton Syracuse University Hotel & Conference Center
3.5 of 5 Hotel   |   801 University Ave, Syracuse, NY 13210   |  
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Special Offer
Breakfast for 2 Included
Ranked #9 of 30 Hotels in Syracuse
Certificate of Excellence 2014
TORONTO
2 reviews
2 helpful votes 2 helpful votes
“newly renovated rooms”
5 of 5 stars Reviewed February 19, 2006

Stayed for 3 nights in Feb/06 and was pleasantly surprised. We stayed in a renovated room that held 2 queen sized beds with room to spare. Bathrooms were updated and fresh. Front desk was more than happy to accomodate to our needs. Covered parking was great especially in the cold weather. On campus, so obviously the most convienient hotel in the city if you have business at the university.

  • Stayed February 2006
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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274 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
San Diego, California
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 27, 2005

Spent three nights at the hotel. I found both the bed as well as the chairs to be very comfortable. My SPG Gold card got me a SPG room on the 8th floor, but the only differences I saw from a friend's regular room was a free weekday newspaper, a free bottle of water ($3 in the regular room), and a refrigerator. Free high speed internet access is nice touch, with Ethernet in the room and wireless in the lobby. The indoor pool was a bit small.

Stayed July 2005
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southeast US
Top Contributor
51 reviews 51 reviews
42 hotel reviews
Reviews in 40 cities Reviews in 40 cities
266 helpful votes 266 helpful votes
4 of 5 stars Reviewed October 16, 2004

It was a football weekend, and the hotel was full. There were a few glitches: it took five hours to get delivery of an extra luggage rack and two days for a shower cap. These things aside, we found the staff eager to serve and quite friendly. And the restaurant staff was outstanding.
We very much appreciated the high speed internet access: if you do not have the appropriate cable, the hotel will sell you one for $5 -- not a bad deal.
We have stayed here before and have no hesitation about doing so again -- being able to walk to the Dome is very, very nice.

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Boston, Massachusetts, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 16, 2004

Good Hotel. Stayed one night using points. Convenient to university. Room clean and functional. Only disappointment was they did not recognize SPG Gold status. Two high school football teams were staying in hotel at the same time of my stay. This was not a problem as they were well behaved. Small indoor swimming pool. Breakfast buffet in food outlet was good(charge). Staff very nice.

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Chicago, Il
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 13, 2004

I stayed here with my daughter when she was visiting the university. I would recommend it highly for convenience if your trip involves contact with the school. Aside from that, it is a very nice typical Sheraton, with comfortable beds and pleasant staff. There is a free airport shuttle.

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1 of 5 stars Reviewed July 2, 2004

Food on room floor from previous guest, toilet problems, AC not cold, common areas dirty(chicken bones, filthy chairs), incompetent catering

Was this review helpful? Yes 5
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Liverpool, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 8, 2004

This past weekend My wife and I and 2 young children had the pleasure of staying at the Sheraton.We stayed in room 328,which later at checkout found out that this was a brand new junior suite with the Sheraton Sweet Sleeper bed.This pillow top queen size bed not only looked appealing,but lived up to all the hype as it was the most comfortable bed that we had ever slept on.The room also had a jacuzzi tub in it and was very nicely decorated and very comfortable.We also had an opportunity to eat in Rachel's, the Hotel's restaurant and had an incredible all you can eat seafood buffet on friday night.The crab legs were delicious and the service just as good.I would only go to the Sheraton the next time I'm back in Syracuse.

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Syracuse University Hotel & Conference Center

Address: 801 University Ave, Syracuse, NY 13210
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Syracuse
#10 Business Hotel in Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Syracuse University Hotel & Conference Center 3.5*
Number of rooms: 235
Official Description (provided by the hotel):
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. ... more   less 
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Also Known As:
Sheraton Syracuse University Hotel Syracuse
Sheraton Syracuse University Hotel And Conference Center
Syracuse Sheraton

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