Wasn't pleased with the check-in. Had a contract for several rooms for a certain price and when I arrived was told a different rate and they insisted that I did not know the right rate. Not a good first impression. Luckily, I had my contract with me to prove the rate I had. I checked with some others in my group and some who arrived earlier had no problem with check-in and rate. The room was fair. It was clean and appeared to have been recently updated. No refrig or microwave in the room. Hall carpeting was clean. The complimentary breakfast included both hot and cold items, fruit, coffee, tea, and juices. a good variety. Quite a large building with multiple entrances, you had to use your room key to gain access. Did not use the fitness room so no comment on it.
Had live entertainment(singer) in the lounge area for about 2 hours. Did not eat at the restaurant.
WiFi available but could not get it to work in the room and when I tried to access the computer in the lobby area, it was not working. after the minor problems at check in, wasn't a bad hotel. Needed a car to get to a restaurant other than one located on premise because nothing was close by.
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- Also Known As:
- Clarion Hotel Syracuse
- Syracuse Holiday Inn