We stayed at the Genesee Grande Hotel for a 2 night girls weekend. We booked thru Priceline.com (which I won't do again - but that is another review). Before booking on Priceline I called the hotel to make sure we could have a room with 2 beds I was told no problem, that I should get my Priceline number and call back which I did. Again, I was told no problem.
Well we get there and the hotel looks nice - the lobby is lovely - there are 2 buildings. We are told our room is in the building over, we head over there still looking good although the lobby smelled of fish and there is no restaurant in that building? We head to the elevator which has some gooey substance on the outside door looks like someone maybe spilled a milkshake? Go to the room and you guessed it ... one bed and the room is TINY I can pretty much reach my arms across and touch the other side of the room. I call down and tell them this is unacceptable and they said sorry nothing we can do you aren't guaranteed anything thru Priceline. So we head down to the front desk and speak to the manager who tells us again they are booked and there isn't anything they can do - so we tell her we are not sharing a bed and there isn't any room for a cot so we will sleep in the lobby : )
Somehow they found us a room with 2 beds. The room as once again small but clean, the bathroom was also fine and clean (also a bit small).
There appeared to be a climate control unit in the room but it was only a fan and the room got very stuffy at night - we wound up opening the window.
There was a restaurant in the building and a coffee bar but nothing right near the hotel. We walked about a mile to a coffee shop.
Also, the hotel has a HUGE crow problem - we came out in the morning and our van was covered with bird droppings it was gross, the windshield was so bad we went in and asked for cleaner and a rag since we couldn't see the desk clerk told us yes they have crow fans but they aren't set up - they need to be...
- Also Known As:
- Golden Tulip Syracuse
- Genesee Grande Hotel
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