Would have liked to rate this as 'good'
The staff were generally extremely pleasant and helpful. Breakfast was great - the belgian waffle was one of the best I have had. Lobby area was spacious, and I appreciated being able to get cups of tea or coffee all day. The room was nice, but dark, with insufficient lighting to sit and read It was annoying to have the two tv's (one in the sitting area, one in the bed area) have different numbers for the same channel. The bathroom was on the small side, as I would expect in a hotel of this age, however I would have expected better towel quality for a hotel in this price range. The mattress also left something to be desired, having a tendancy to roll you to the center. It was very noisy at night due to a wedding party - I would have expected the hotel to have put us on a different floor to aviod this problem. Overall a nice hotel, but as another reviewer said it did not meet our expectations.
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- Also Known As:
- Golden Tulip Syracuse
- Genesee Grande Hotel