Not happy with Econo Lodge, 5396 South Bay Road, North Syracuse, NY, 13212
I noticed an extra credit card charge of $50.00 for a one night stay at Econo Lodge. When I called the Econo and asked what the extra charge was for, they said I stayed in a room that was not designated for pets. I told them that I informed their front desk at check-in that I had a small dog and that was the room they assigned me. They told me they would credit my account $30.00 but that they were keeping the other $20.00 as a pet fee. I told them that the front desk had informed me at check-in that the pet fee was $10.00. $10.00 is what is currently on their website as a pet fee.
It’s been weeks since Econo Lodge said they would credit my account and my account has not been credited. I am working with my credit card company to get a refund.
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- Also Known As:
- Econo Lodge Syracuse
- North Syracuse Econo Lodge
- Econo Lodge North Syracuse