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“I felt like an intruder” 1 of 5 stars
Review of Tim Hortons

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Tim Hortons
6227 Thompson Rd, Syracuse, NY 13206-1405
(315) 434-1952
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Ranked #10 of 37 Bakeries in Syracuse
Restaurant details
Niskayuna, New York
Senior Contributor
38 reviews 38 reviews
37 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
4 helpful votes 4 helpful votes
“I felt like an intruder”
1 of 5 stars Reviewed April 28, 2014

Why is Tim Hortons so depressing? I've been to this one and one in North Syracuse and both were so dark inside. Silent as a tomb, and the servers seem so depressed and lifeless. WiFi was down, hash browns were stone cold; I took two bites and dumped them.
The staff at both stores were so dismal I felt like an intruder and wanted to apologize for being there.
After eating, I ordered a 10 piece Timbit and two hot teas to go. The server handed the scalding hot cups of tea to me along with the small box of Timbits. It was a precarious juggle to get it all out to the car without burning myself. No offer to help with the door, or give me a cup holder.
A sad experience. I'll bypass Tim Hortons for Dunkins next time.

  • Visited April 2014
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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3 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
New York City, New York
Top Contributor
118 reviews 118 reviews
86 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
52 helpful votes 52 helpful votes
“Almost like Canada”
4 of 5 stars Reviewed December 28, 2013

When we stay in the East Syracuse area, this has become our go-to breakfast place. The coffee's just a little weaker than in Canada, but upstate New York likes weak coffee for some strange reason. Everything else is great Tim Hortons food. Way better than Dunkin Donuts.

  • Visited December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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