I've stayed at Red Roof Inns before, and the Syracuse Red Roof was perfectly adequate for my needs (travelling overnight with my dog). There was some construction work going on the roof, and when I expressed concern about the noise, I was told that they don't start until after 9 am and stop by 5 pm. I agree with the other reviewers about the idling truck noise -- this hotel is located on a heavily travelled road with many truck depots nearby, so I requested a room on the quiet side of the road . The bathroom and sink areas were very clean and the room fairly decent. However, they have not upgraded their mattresses, and they were saggy (I stayed in a non-smoking Queen double right next to reception). One complaint: I unexpectadly found two large winged insects (eek!) in the newspapers I was reading in the room, and when I complained, the front desk person was extremely apologetic and asked how she could rectify the situation. I said they could just charge me for the room and they could take care of the room tax which they did without question.
Their customer service is exemplary -- A+++ all around!
- Official Description (provided by the hotel):
- Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Red Roof Inn, Agoda, Odigeo and Tingo so you can book your Red Roof Inn Syracuse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Red Roof Inn Syracuse Hotel Syracuse
- Syracuse Red Roof Inn