Stayed at this property because of a meeting - was not at all impressed by the fact that the front desk could not grasp the concept of paying "cash" and demanded a debit card (somebody else had a similar incident in a previous review) - I told her explictly that that I wanted no extra holds on it and she said there would not be - upon pulling up my bank acct - I found an extra hold on my funds - I called down to the front desk, and another person was there and said they "would call the bank" - right away which of course did not fix the problem. The room was stuffy hot and no matter how much I fussed with the thermostat, it was a classic fail. The restaurant was okay - but the selection was full of carbs and fat - nothing for a gluten free diet or somebody watching their weight.
Bottom line - I'll stay somewhere else next time!
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- Also Known As:
- Hilton Garden Inn New York/Staten Island Hotel Staten Island
- Hilton Staten Island
- Staten Island Hilton Garden Inn
- New York City Hilton