I checked into my room at the Southampton Inn. I found what appeared to be a silverfish (insect) crawling on the bed. The room itself was very plain and looked like it hadn't been renovated in years. Also, it was rather musty (typically a sign of mold) so I decided to leave. The hotel refused to give me a refund, even though I just made the reservation that afternoon and was in the room for no more than three minutes. Despite not giving me a refund, I decided to leave anyway. Nothing is worth sleeping with insects; I would have gone camping if that was what I was looking for. This is a terrible hotel and the front desk was aloof and arrogant. They even called the owner/manager, who also refused a request for a refund. I am in the hotel business and this is no way to run a hotel. This place is horrible.
By the way, the front desk's response to the insect? "We are in the countty so there will always be bugs and insects in the room." So for anyone staying at this dump, good luck with the insects.
- Official Description (provided by the hotel):
- The Southampton Inn is a gracious 90 room hotel in the heart of Southampton Village. Set on 5 luciously landscaped acres and expansive lawns, we are only steps from some of the best shopping and restaurants in the Hamptons. During the summer season, we are proud to provide shuttle service to and from Coopers Beach, named the #1 Beach in America by Dr. Beach in 2010. Our kitchen is delighted to prepare delicious fare and present it to you in our own Oso restaurant, the Euro-esque courtyard or the patio adjoining our heated outdoor pool, from 7a.m. to 7p.m. 7 days a week in season. Best of all, our friendly and courteous staff is available 24 hours a day with all the Hampton's Inside Information to make your stay all the more special. ... more less
- Reservation Options:
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- Also Known As:
- Southampton Hotel Southampton
- Southampton Inn NY - Hamptons
- Southampton Bed Breakfast
- Southampton Inn Southampton
- Southampton b&b