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“Great location but.........” 2 of 5 stars
Review of Sherwood Inn

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Sherwood Inn
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26 W Genesee St, Skaneateles, NY 13152   |  
Hotel amenities
Ranked #4 of 6 Hotels in Skaneateles
Certificate of Excellence 2014
Austin, Texas
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
152 helpful votes 152 helpful votes
“Great location but.........”
2 of 5 stars Reviewed September 10, 2007

A week after I booked my room directly with the hotel (and paid for it) I received a letter in the mail stating my reservation had been canceled. The girl answering the phone assured me it was just a clerical error and I had merely been mailed the wrong form letter.

I arrived at the hotel at 10:30pm. I was checked in quickly, dropped my bag in the room (I'll get to the room) and headed back downstairs for something to eat. There was no food. Not in the restaurant, not at the bar and there was no room service. Ok.

So I went back to the room, the biggest, best room (#41) they had when I booked. I gave up the view of the lake for this grand suite. This room was not 200sf. There was hardly room to walk around the bed. The sitting area was a table, 2 small chairs and a 13" TV. The bathroom was very small as well and all of it needed updating badly.

I understand this is a landmark and I knew that when I booked. Still, there is no reason this hotel could not be made into a four or even 5 star property without loosing one bit of it's historical value.

At 7:00 am I went downstairs for the breakfast (included) and some espresso. They had not yet set up the continental breakfast. After waiting 20 minutes for them to finish and someone to actually speak to me I ordered a double espresso. 10 minutes later I was told there was no one there who knew how to operate the machine. I left.

I spent 3 nights in this hotel and it never got better. The people at the front counter seemed genuinely concerned but unable to fix anything. The bar staff was very good.

One night we had a dinner reservation at 7:00 pm and were seated around 7:30. We did not have our drink order taken until after 8pm. Two of our party of 7 just left. This is certainly not the place to do business.

Bottom line is this is a 2 star hotel. Sorry, but nothing short of new owners with big bank accounts could fix the Sherwood Inn. Please note that I waited a full week to write this review as to make sure I wasn't still angry about my stay.

  • Liked — Wireless internet in the lobby.
  • Disliked — To much to list here.
  • Stayed September 2007, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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155 reviews from our community

Traveler rating
    77
    39
    19
    12
    8
See reviews for
20
95
3
11
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Italian first
  • Any
English first
New Jersey
1 review
5 of 5 stars Reviewed July 7, 2007

This is one of our favorite places to stay in the world!
Really! You can go to The Sherwood Inn any time of year and you will have a perfect stay!
The brunch is also great and you sit on this beautiful porch- you are looking out on the 2nd cleanest lake in North America. (The first is in Alaska) Be sure to get a treat at the patesseri behind The Sherwood. Rent Conoes or Kyacks from the another hotel on Jordan Street. Enjoy a cruise on Mid Lakes Navigation Boat docked at the lake-
Oh we just love it there.
We actually had our wedding at The Sherwood and we had an amazing exerience.
We can't wait to go back!

  • Liked — the beautiful lake, antiques, food, friedly people/staff
  • Disliked — spending any money
  • Stayed July 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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upstate NY
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 4, 2007

Nice place to stay! Each room is different and the ambience is lovely. The downside is the beds are hard as rocks and the pillows are pretty flat. We had breakfast the next day in the restaurant which was ok.
Very clean. Staff nice.

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Lancashire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2007

The Sherwood Inn is a delightful place. Our only regret was that we had only booked a one night stop-over on our recent tour of upstate NY.
The hotel more than lived up to the promise of its excellent web-site. (What a great idea to let you see inside each room). We were offered an upgrade to a wonderful corner room at the front.
At dinner we had the best of all the steaks we ate on our 16 day trip. The breakfast was better than any we had elsewhere.

  • Liked — The individuality and high standard.
  • Stayed May 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plattsburgh, New York
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 8, 2007

My wife and I just returned from a two day conference at the Sherwood Inn in Skaneateles. There were about 70 attendees and their spouses. Our association meets once a year in New York and this is the first time the event had ever been held at the Sherwood Inn. Everyone raved about the Inn. The hospitality was incredible. First, it is located in the lovely village of Skaneateles, a short distance southwest from Syracuse on the northern tip of Lake Skaneateles, one of New York's Finger Lakes. It is a neat little town, in both the literal and figurative sense, a perfect town in which to take a stroll. The Inn is right across the street from the Lake. The dock for the tour boat is right there and in the summer there are various boat tours one can take. The downtown has many cute shops and restaurants.
Now to the Inn. I would call it a quintessential inn--just what one would conjure up when one hears the word "inn". There is a nice tavern with great beer selections on tap and a good menu. We had a room on the front of the building looking out on the Lake. It was big with two easy chairs in front of a gas fireplace. Not everyone in our group could get a room at the Sherwood Inn and some were assigned to the Packwood Inn which is also owned by the Sherwood Inn. It is just three buildings down the street and those who stayed there loved it. Guests there still check in and out at the Sherwood Inn. It makes up the top two floors of a brick building housing a Talbot's on the ground floor. It is more modern than the Sherwood and the rooms on the top floor front have a balcony looking out on the Lake. I would definitely recommend this establishment as well as Skaneateles. We were told that on the weekend after Thanksgiving and every weekend thereafter untll Christmas, the town puts on a Dickens festival with townspeople dressing up as Dickens' characters. I hope we can go back for that.

  • Liked — spacious and charming rooms
  • Disliked — nothing
  • Stayed June 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 8, 2007

We stayed at The Sherwood Inn in Skaneateles for the second time in May and it was every bit as good as we remembered it. It is a charming hotel with a more personal feel to it than the larger chain hotels. The free continental breakfast exceeded my expectations with a wonderful choice of pastries from the pattisserie behindi the hotel, scrambled egg, cheese, ham, bread, fresh fruit, cereals etc - all served up in the beautiful porch area facing Lake Skaneateles.

Both times we've stayed there the rooms have been excellent and well furnished. I hope to return again next year.

  • Stayed June 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Catharines, Canada
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 17, 2007

My wife and I stayed one night in early May and are definitely planning a return visit. The rooms are all individualized with different antique furniture, some equipped with fireplaces. Ours was large and extremely clean and comfortable. Bathroom was very clean and modern. Breakfast was included in the price, an added bonus! Beautiful place.

  • Liked — its uniqueness
  • Disliked — nothing
  • Stayed May 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sherwood Inn

Address: 26 W Genesee St, Skaneateles, NY 13152
Location: United States > New York > Finger Lakes > Skaneateles
Amenities:
Hotel Style:
Ranked #4 of 6 Hotels in Skaneateles
Price Range (Based on Average Rates): $$
Number of rooms: 25
Official Description (provided by the hotel):
For almost two centuries, travelers have come to the Sherwood Inn to rest and relax. The Sherwood Inn offers 25 comfortable guest rooms, each carefully restored and uniquely decorated to retain the Inn's original charm. Many of our guest rooms overlook beautiful Skaneateles Lake, the easternmost of New York's five Finger Lakes. And always, our hospitality is enhanced by an attentive, friendly staff to make your stay comfortable and carefree. Lakeview dining is available in our casual Tavern and Front Porch or in our romantic, candlelit Dining Room ... more   less 
Also Known As:
The Sherwood Inn
Sherwood Hotel Skaneateles

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