My girlfriends and I wanted to celebrate some life achievements by spending a few hours at the spa. We signed up ahead of time - one for a facial and two for massages. The facial itself was wonderful, and my girlfriends spoke highly of their massages. The criticism I have is with the robes - I am a larger size woman and was handed an XL robe that did not fit when I entered. Embarassing as that was to have to ask for a larger size, they handed me another XL size one to replace it. I explained that I already tried that size and had to wait while they found a bigger size one (XXL - the biggest they had; unisex for either men or women). A party came in after us with several larger size women - they told us that they had called ahead and informed them that they would need several larger size robes and were assured they'd be taken care of - they weren't. They didn't have enough of the XXL robes, and XXL wasn't big enough for some. Also, while we were waiting for our one friend to get done w/her massage, we were in the main waiting area with about 30 people just sitting and chatting with out feet in the warm water. Because there was such a large group of people sitting there and chatting it got a bit loud and they walked around and informed us we were all being too loud. For the amount of money that we spent there and was being spent there by all who were there that day alone, it seems to me they could be more prepared and more gracious. I didn't get the whole spa experience that I had anticipated - one should be pampered and made to feel like a queen in an establishment such as this - pretty disappointing that I took that away from my first experience at Mirbeau.
- Official Description (provided by the hotel):
- Mirbeau Inn & Spa is a 34-room luxury Spa Resort combining the amenities of a boutique country inn, world-class spa and nationally acclaimed fine dining, all with the elegant comforts and residential feel of a wine country estate.The Inn and Spa consists of six buildings clustered around beautifully landscaped ponds and impressionist gardens. The exterior architecture, interior decor and landscape design are reminiscent of an Old World French Country Estate. ... more less
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- Also Known As:
- Mirbeau Inn And Spa
- Mirbeau Spa Skaneateles
- Mirbeau Hotel Skaneateles
- Spa Skaneateles