I am sadden to read that some guest supposedly in vacation suddenly become self proclaimed food or hospitality critics....gimme a break....now we know your dream...what s your real life???
Anyway, where is the Chef? The food is a sad trial with a total absence of culinary background. Why do they gamble so much with the credibility of the spa.
We were there after Cristmas and everything was great until we approached the food or what it was hoping to be.
You have the wrong person in the important place. The guy with curly gray hair at the front desk is Not an asset to your company despite what he is sure of(come on body, a little humility goes a long way....i experienced the talk....you failed at the walk...)and the chef is not a cook or anything that belong in a professional kitchen, surely a nice guy but for the love of God not, Not a culinarian....
We will be back and hope to enjoy the changes.