We stayed at the Mirbeau for 3 nights. It would have been perfect except for a few missteps, all of which could have easily been avoided by the staff.
A call the week before asked if our stay was because of a special occasion - it was, I told them the occasion, and it was never mentioned again during our stay. Then why ask?
The "chilled champagne upon arrival" was not there, we waited about a half hour, called, and soon received a bottle of nice, yet lukewarm champagne.
We stayed in a club room - if you are considering this, feel free to contact me directly for the pros and cons - where you share a large, comfy, pleasant "living room" with who ever may be staying in the other 2 rooms. The first night of our stay, the couples staying in the other rooms partied in the common area. I went out there around 8 am to watch the morning news and eat breakfast. I finally had to call to get someone to pick up the beer bottles, half-consumed drinks, etc. from the common area.
Each day of our stay, there was some small thing that was not attended to in our room - used dishes not taken away, bathroom glasses not replaced with clean, bathmats not replaced.
The spa is lovely, but when I went there to make some purchases, there was only one person there - it was impossible for her to assist me, answer the phone and manage walk-ins. Plus, the lighting is so low, I couldn't tell if the cosmetics I was interested in buying were the right color!
Ok, none of that is serious, but for the price, none of that should have happened.
Echoing what others have said, the setting is beautiful and tranquil. One of the days of our stay was an unusually warm Monday, and I sat outside and read all afternoon and never saw another person! Every staff member I encountered was friendly, yet not overbearing. The food is fantastic, the wine list outstanding, and the service was impeccable - we had lunch one day, and ate dinner on two evenings. It was perfect each time. Our spa treatments were fine, but we both agreed that we're not "spa experience" people, we're just there for the treatment.
Again, if you are considering the club room, feel free to contact me directly.
- Official Description (provided by the hotel):
- Mirbeau Inn & Spa is a 34-room luxury Spa Resort combining the amenities of a boutique country inn, world-class spa and nationally acclaimed fine dining, all with the elegant comforts and residential feel of a wine country estate.The Inn and Spa consists of six buildings clustered around beautifully landscaped ponds and impressionist gardens. The exterior architecture, interior decor and landscape design are reminiscent of an Old World French Country Estate. ... more less
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- Also Known As:
- Mirbeau Inn And Spa
- Mirbeau Spa Skaneateles
- Mirbeau Hotel Skaneateles
- Spa Skaneateles