From the petulant staff to the front desk indifference the hotel is poorly run leaving guests to feel they have been duped. The website photos do not accurately portray the rooms which are cramped, dated, and smell moldy. The lighting was poor, the air conditioner was noisy and the towels were frayed. We requested a newspaper and were told "we can't get them here" When the weekly barbecue turned into a drunken party down the hall from our room the front desk responded by stating "oh didn't they warn you about that when they booked the room?" telling us to expect the ruckus to continue until 1am - alas it never ended until 2am. The pool closes at 7pm, there are extra charges for water sport activities and overall the place needs a facelift. We attempted to share our disappointment at check out but alas the manager was not available. We
were not surprised.
- Official Description (provided by the hotel):
- The Pridwin Hotel is an iconic Shelter Island hotel on Crescent Beach, Shelter Island. With 40 rooms, 9 cottages, private pool, beach, docks for boating and a restaurant and bar overlooking the bay, the Pridwin is a small resort with many amenities for a relaxing escape. ... more less
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- Also Known As:
- Pridwin Shelter Island
- Pridwin Hotel Shelter Island