I recently selected the Hampton Inn as the main hotel for a conference I was organizing. From start to finish, I could not have asked for a better experience. The group sales person (Martha) was professional, accommodating and responded to my inquiries very quickly. She even anticipated a few details before I even inquired.
In total, we had about 100 members of our organization staying at the hotel. This group can be very particular about their accommodations and lodging and their needs and comfort were handled with professionalism and ease.
The hotel itself is fairly new and the rooms, hallways and all areas are extremely well kept and beautifully decorated.
Every staff member that I encountered during our week at the hotel was pleasant, helpful, courteous and outright friendly. It's hard to single out any one in particular but the woman who ran the morning breakfast buffet should be given some kind of award for her enthusiasm and charm. She told me she has been with the hotel since it opened. It is very obvious that she takes great pride in her job and in her interaction with the guests.
The rooms are a bit pricy for the location, that is true. But the quality of the staff, rooms, service and central location can't be beat. I would not hesitate to recommend this hotel to other groups traveling to the area.
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- Also Known As:
- Hampton Inn Schenectady Hotel Schenectady
- Schenectady Hampton Inn