The Good: Showers are nice, good beds, nice rooms, clean, wireless and cable LAN access. It's a very nice conversion of what were once offices, and the building is one of the tallest old buildings in downtown Schenectady with a great view if you are on the upper floors. You have direct access to the famous Proctors Theater which gets major shows from out of New York City. Heat and AC worked fine, but a 'fan' setting to circulate air would have been nice so it wouldn't cycle on and off. The system has a real thermostat.
The Bad: The devil is in attention to details.
1) The staff ought to be able to tell someone where the designated free parking is instead of "park anywhere". ( It's behind the building in a 'pay' parking lot. You have to then enter the back of Proctors arcade and walk to the other end of the arcade to get to the entry for the Parker - if the door entry on the interior of the arcade is shut, you have to buzz in or go outside to the front of the building at the opposite end of the arcade.)
2) There is no breakfast provided, no information as to the nearest places to eat, no phone book, much less any information as to where to get ice for your room. ( Never found out)
3) There was no pad of paper, nor a pen to be found in the room. Not even a minifridge to use. 4) Pillows needed replaced- they were small and lumpy.
5) Vellux blankets on the bed are horrible to sleep under, and there were no cotton or acrylic alternatives.
6) A room for 4 ought to have 4 water glasses (Even plastic would have been better than ONE glass one)and 4 coffee cups with enough supplies for 4 people.
7) A room for 4 people ought to have enough towels for 4 people ( and a bathmat) with none torn or worn through ( we had one of each).
8) A room for 4 also ought to have a box of tissues, and more than ONE chair.
9) The attempts to use the phone for a local call on an outside line failed.
10) The TV remote didn't work correctly and there was no channel guide.
11) There was only one luggage stand in the closet, but it did have 4 hangers.
12) You could get drinks at the main desk, but no snacks were available.
The Ugly: The Day's Inn nearby is not as nice- and with the price rate we got it was only $12 more per night to stay at the Parker- ($99 a night ) but the online search price is shown at $164 a night. The Parker was worth $99 a night- but it still lacked items provided freely at the Day's Inn ( which we had stayed at before.) and given the above it certainly was *not* worth $164 a night. There are no other amenities available except a bar, 'smoothies' on request ( you pay) and a cafe apparently- but we never saw a menu. There wasn't one in the room either. The access to the Parker is limited to begin with, one can't park out front and walk in to check in easily, and unless you know your way around Schenectady it will be quite confusing.
Conclusion: A comfortable stay, but attention to details could really make this a great place to stay by including amenities provided by lesser hotels. We stayed 2 nights at a reduced rate and were glad we saved the extra money we could have been paying. I would certainly stay at the Parker again, but given some of the circumstances a patron has to cope with to be there it would really help them if they bothered to provide a few more standard amenities. I have never seen a torn towel, or one that was worn through, provided to a room, and we got both at the same time. A small light breakfast supply in the morning ( with coffee) could be done in the lobby- or in the bar just past the front desk, and there is no excuse for a staff person being unable or unwilling to tell someone where to park for free, particularly when the patron must walk in to the lobby. I sincerely hope someone from the Parker management reads this review.
Upper floors ( 4 and up ) have great views.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.