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“Friendly Service” 5 of 5 stars
Review of The Parker Inn & Suites

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The Parker Inn & Suites
2.5 of 5 Hotel   |   434 State St, Schenectady, NY 12305   |  
Hotel amenities
Ranked #5 of 12 Hotels in Schenectady
Amesbury, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Friendly Service”
5 of 5 stars Reviewed July 13, 2013

Alexis at the front desk was very friendly and helpful. Beautiful hotel right downtown with good security. The rooms have a nice kitchen and everything is updated. The inn is full of history with a list of celebs who have stayed here. I would suggest that this place be your first stop if you are looking for a hotel.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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38 reviews from our community

Traveler rating
    12
    9
    4
    6
    7
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11
8
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Queensbury, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 22, 2013

had to go to a wedding in Schenectady. was told of the parker inn. called to make reservation. my first question: do you have early check in. I was assured they did. he even asked me what time I wanted. when we arrived at that time, not one, but two different women told us there was no early check in. refused to even discuss it. " check in is at 3:00." end of story. when my daughter arrived at 2;50, THEY REFUSED TO LET HER CHECK IN UNTIL 3. seriously??? she tried to explain that she had to get ready for a wedding that she was in. tough... check in 3:00. what in the world has happened to customer service. the primary reason I stayed there was because I was assured there was early check in. we were only there overnight, but we didn't see one other guest. then the room...adequate but not exceptional. the toilet seat was falling off, but they did send someone within the hour to fix that. you'd think they could provide a tea bag and a box of tissues. makes me wonder what in the world they were doing while forcing us to twiddle our thumbs until 3:00. certainly not stocking up on non existent amenities. only 2 small, flat pillows for the bed and no extra to be found. and after 11 p.m. no one to ask for one. they neglected to mention when I made the reservation that the restaurant was closed. we were told the hotel is under new management. I hope they read this and if they do, three pieces of advice. 1) take a course of customer service. we weren't asking for anything extraordinary, just to be able to check in between 1-2 as we were told we could. 2) your amenities are pathetic. I have stayed at $89.00 a night motels that have done better . and lastly, you might want to institute a dress code ( a thin white dress with no underwear seems a bit unprofessional)and insist your employees actually stay at the desk. i have no doubt this will be my first, and last, trip to the parker inn. I would advise anyone who is thinking about staying there to do some homework on the other available inns and if you still choose the parker, keep your expectations very low.

Room Tip: stay somewhere else.
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  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Parker Inn & Suites

Address: 434 State St, Schenectady, NY 12305
Location: United States > New York > Schenectady
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #5 of 12 Hotels in Schenectady
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Parker Inn & Suites 2.5*
Number of rooms: 23
Official Description (provided by the hotel):
The Parker Inn & Suites is Schenectady's only boutique hotel, located on historic State Street, in the heart of downtown Schenectady's business and entertainment districts - just steps from Proctor's Theatre, MVP Healthcare, historic Jay Street, Schenectady County Community College, Aperitivo Bistro and the local Schenectady Farmers Market. Located within walking distance of downtown Schenectady's top entertainment and attractions, and a short drive from General Electric, Union College and Albany Airport, The Parker Inn and Suites offers the perfect location to explore New York's Capital Region. Now operating under new ownership and management, the Parker Inn & Suites offers luxury boutique hotel accommodations, whether you are enjoying a show at the famous Proctor's Theatre, in town for a meeting, or with us for an extended business stay. The studio and one bedroom suites at the Parker Inn and Suites offer a balance of historic finishes and modern amenities and include kitchens in select units. This downtown Schenectady hotel is sure to exceed guest expectations for dining, comfort and the finest business and banquet event facilities. All of our oversized, well-appointed hotel rooms and suites feature unsurpassed comfort our guests have come to expect from our boutique hotel. The warm ambiance of each of our rooms is sure to help you rest and relax on your next business trip, vacation or romantic getaway. ... more   less 
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Also Known As:
The Parker Hotel Schenectady
Parker Hotel Schenectady

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