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“Gideon Putnam” 4 of 5 stars
Review of Gideon Putnam Resort & Spa

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Gideon Putnam Resort & Spa
4.0 of 5 Hotel   |   24 Gideon Putnam Road, Saratoga Spa State Park, Saratoga Springs, NY 12866 (Formerly Gideon Putnam Hotel and Conference Center)   |  
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Hotel amenities
Ranked #11 of 32 Hotels in Saratoga Springs
GreenLeadersSilver level
New York, NY
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Gideon Putnam”
4 of 5 stars Reviewed June 22, 2014

Just returned from a stay at the Gideon Putnam. Hesitant to make a reservation based on some negative reviews, but glad I did. The hotel is rich in character and everyone we encountered was friendly and accommodating. There were weddings when we were there but they truly were not intrusive and we heard no disruptions. The shuttle was great, parked my car on arrival and it never moved. The bike rentals were fun to explore the park. Checked out the Victorian Pool, which is a short walk behind the hotel, it was so pretty, stately and from a bygone era. Ate at the hotel restaurant, the food was very good, the hostess friendly but the wait staff were present but not on the ball with taking orders. We had to wait quite long to get our orders taken. This was for dinner, breakfast was much better. The rooms were quiet, and yes, it is an old hotel, but so charming. My only other complaint was that when I called to make the reservation, the operators were friendly but did not seem to know all the information regarding the hotel. I called originally and was told there were no bikes and I would have to arrange for the shuttle NOW. I called back two weeks later and was told there Were bikes and that yes, the shuttle was available. I just wish the reservationists all were on the same page. I was also told the pool was not opened yet, but when I got there it was open. Other than that it was a pleasant experience and I cannot wait to return.

Room Tip: Ask for a room facing the front of the hotel, we were on second floor in the back, facing an air con...
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Gideon Putnam Resort & Spa, responded to this review, June 23, 2014
I'm sorry for the confusion you encountered during the reservation process. Delaware North Companies owns and operates properties throughout the country, and so we utilize a central reservation center. They are usually great at staying current about all of our properties, but sometimes, information changes faster than we can keep up with it. For example, we are located in the Spa State Park, and it is the State who operates the Victoria Pool. The pool was set to open June 21, but then they decided to open the pool June 7, just on the weekends, until June 28 when it would be open daily.

I am so glad to hear that, despite the bumpy start, you enjoyed your stay with us. I will pass your comments along to our reservation center. And we look forward to welcoming you back.
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477 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
California, Kentucky, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

Most friendly staff! They go over and beyond. Beautiful grounds LOTS of tall and mature trees!
Room service was speedy. They have a workout room and you can rent a bike to check out the grounds. You can also hike out back and visit the Springs.

Room Tip: Ask for a room with a View of the Pines.
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Green Features: Such sweet staff always willing to help. Great food! Very nice inside and fun to read the facts
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Gideon Putnam Resort & Spa, responded to this review, June 23, 2014
Thank you for your wonderful words regarding our staff! We are thrilled you made the Gideon Putnam a part of your plans. We hope you visit us again soon.
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Truxton, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2014

great historic hotel with great outdoors experience, walking distance to SPAC. the price was a little much, breakfast was good but obviously frozen, rooms very clean, toiletries from china, overall really liked the palce

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Gideon Putnam Resort & Spa, responded to this review, June 23, 2014
Thank you for sharing your feedback. It sounds like you had a great time, while staying with us to see a show at SPAC. Our prices do fluctuate throughout the year, so we hope you will find a reason to come stay with us again.
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Rensselaer, New York
1 review
4 of 5 stars Reviewed June 19, 2014

There was a guietness when you entered the hotel that put you in a time warp. The beauty of the hotel was apparent when you drove up. Very different then most settings of hotels in the commercial areas in Saratoga.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Gideon Putnam Resort & Spa, responded to this review, June 20, 2014
The Gideon Putnam, and the entire Saratoga Spa State Park, is truly a special place. Thank you for appreciating our uniqueness and beauty. We hope to see you again!
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Albany, New York
1 review
5 of 5 stars Reviewed June 17, 2014

Checked in early,room was everthing they said it would be and very clean.We love to stay at this resort,very close to the things we like to do in Saratoga,the performing arts center or racino or just going out to downtown.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Gideon Putnam Resort & Spa, responded to this review, June 20, 2014
And we love you right back. Thank you, for once again, making us a part of your plans.
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Clifton Park, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed June 15, 2014

Beautiful setting, very clean room. For the money charged the suite we stayed in was overpriced. Unable to access wifi, bathroom musty, not enough pillows, blankets, glasses. Staff were very accommodating . Unable to get any food after 11 PM and takeout would not deliver since there was a event at SPAC.

  • Stayed June 2014, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Gideon Putnam Resort & Spa, responded to this review, June 17, 2014
We appreciate your patronage, and thank you for taking the time to share your feedback. I'm sorry we did not live up to all your expectations. Our rates do fluctuate throughout the year, and if you sign up on our website, we will email you special rates. We hope to have another opportunity to better serve you.
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Amherst, Massachusetts
Top Contributor
215 reviews 215 reviews
23 hotel reviews
Reviews in 63 cities Reviews in 63 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed June 13, 2014

We reserved a deluxe queen and were upgraded to a junior suite when we checked in. There were many vacant rooms on this quiet weekend, and it was a nice gesture. Unfortunately there was no desk and no WiFi in the room, so we asked for another. We were given a parlor suite with working WiFi and a desk. The best thing about this hotel is its location in the Saratoga Spa State Park. Besides the delightful Roosevelt Baths and Spa, there are excellent museums, SPAC, and roads and trails for walking and biking. Everything is well maintained. The hotel staff were all excellent, from the housekeeping to the front desk, and everyone seemed friendly and genuinely interested in making our stay pleasant. This is a comfortable getaway place where you can really leave the world behind and pamper yourself.

Room Tip: WiFi is weak and only available in some rooms near the elevators. Some rooms have desks and some do...
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Gideon Putnam Resort & Spa, responded to this review, June 13, 2014
Thank you for such a great review. As for the WiFi, we are working on making it more reliable in the guestrooms. We hope you will stay with us again, the next time you need to leave the world behind.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gideon Putnam Resort & Spa

Address: 24 Gideon Putnam Road, Saratoga Spa State Park, Saratoga Springs, NY 12866 (Formerly Gideon Putnam Hotel and Conference Center)
Phone Number:
Location: United States > New York > Saratoga Springs
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Saratoga Springs
#3 Spa Hotel in Saratoga Springs
#6 Romantic Hotel in Saratoga Springs
#7 Business Hotel in Saratoga Springs
#9 Family Hotel in Saratoga Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gideon Putnam Resort & Spa 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Gideon Putnam Saratoga Springs

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