The good - staff was very helpful and pleasant. Great location, we walked right into downtown.
The bad - Our room air conditioner was so loud - window unit - and it turned on and off, on and off, on and off all night - I didn't sleep at all. (If it was off we had the TV volume at 10-12 if it was on we had the TV volume at 26-28) - that's just ridiculous - No fan in the bathroom. Internet and parking was shut down well before check out which was annoying. Also a minor thing but there was only one night stand - so I had my items I leave next to the bed on the floor, there should be one on each side of bed - plenty of room for it. The hallways and elevators where very stuffy and hot! I know these are minor items but all together it adds up.
The ugly - to get to our room, we had to walk down past the pool, past doors for engineering etc, into what felt like the inner workings of the staff area, then to an elevator without any air - it was so hot we were sweating only going up one floor, very weird how we had to get to our room.
- Official Description (provided by the hotel):
- Saratoga Springs, NY has been Rated One of America's Greatest Main Streets by Travel & Leisure 2012! Enjoy our Broadway address - just steps from over 50 restaurants, distinctive shops, sidewalk cafés, and thriving nightlife. Rediscover this classic upstate New York hotel and all that it has to offer. ... more less
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- Also Known As:
- The Saratoga Hilton Hotel Saratoga Springs
- Hilton Saratoga Springs
- Saratoga Springs Hilton