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“we will be back” 4 of 5 stars
Review of BEST WESTERN PLUS Park Inn

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BEST WESTERN PLUS Park Inn
2.0 of 5 Hotel   |   3291 South Broadway, Saratoga Springs, NY 12886   |  
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Ranked #17 of 31 hotels in Saratoga Springs
pemberton, United States
2 reviews
1 helpful vote 1 helpful vote
“we will be back”
4 of 5 stars Reviewed August 14, 2013

this was our 2nd visit to this hotel. It's price was reasonable for the area. It was very clean, amenities are: hairdryers, lots of outlets for charging phones, microwave and the mini fridge was the larger size. The WIFI had a strong signal. While it is not walking distance, It is very close to the downtown attractions, shopping, and race tracks.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwsaratoga, General Manager at BEST WESTERN PLUS Park Inn, responded to this review, August 15, 2013
Dear Linda,
Thank you for your kind words about our hotel. We love when people enjoy their stay!
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.

Thank you again for taking the time to complete the survey.


Sincerely,


Mo Hussain
Guest Service Manager
BEST WESTERN PLUS Park Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

118 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
Griswold, United States
1 review
5 of 5 stars Reviewed August 14, 2013

We visit Saratoga every year and hope to stay here again. The beds were very comfortable. The staff was very attentive and even helped more than one person upon checking and checking out. They welcomed you every time you entered the hotel with a hello and a smile.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwsaratoga, General Manager at BEST WESTERN PLUS Park Inn, responded to this review, August 15, 2013
Thank you for your kind words about our hotel. We take great pride in how friendly our staff is. We will inform them of your praise!
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.

Thank you again for taking the time to complete the survey.


Sincerely,


Mo Hussain
Guest Service Manager
BEST WESTERN PLUS Park Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 13, 2013

We have been staying at this property for several years during the racing season and will continue to go back. It is consistently very good. Very clean and it is well maintained so the rooms and public areas seem like they are brand new. The owners and staff are wonderful and always willing to help. We have never been disappointed with any aspect of our stay.

They serve a very nice continental breakfast including some hot items.

They have free internet in the rooms. They also have a gym with good quality equipment. and a business center. They recently added a pool. They are a good value given the prices of rooms in Saratoga during the racing season.

They have a great location. They are right off the Northway and a short drive into downtown Saratoga Springs. There is an excellent barbeque restaurant across the street and several restaurants nearby in Malta. Also, there is a good short cut to the track. The road directly across from the hotel takes you right into the track with very little traffic.

All in all an excellent choice.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwsaratoga, General Manager at BEST WESTERN PLUS Park Inn, responded to this review, August 15, 2013
Thank you for your kind words about our hotel. We take great pride in how friendly our staff is. We will inform them of your praise! Thank you for your nice comments on our Breakfast, we have been trying hard to add some yummy items to the list!
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.

Thank you again for taking the time to complete the survey.


Sincerely,


Mo Hussain
Guest Service Manager
BEST WESTERN PLUS Park Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seymour, United States
1 review
5 of 5 stars Reviewed August 9, 2013

This hotel is easy to reach from RT 87. It is so close to the casino and Saratoga Race Track and just minutes from downtown and all the restaurants there. Hotel was clean and free breakfast was a nice extra

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwsaratoga, General Manager at BEST WESTERN PLUS Park Inn, responded to this review, August 15, 2013
Thank you, we hope to see you soon!
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.

Thank you again for taking the time to complete the survey.


Sincerely,


Mo Hussain
Guest Service Manager
BEST WESTERN PLUS Park Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 28, 2013

We stayed here one Saturday since everything else was booked or over $400 because of racing season. The Best Western is only a few minute drive from downtown Saratoga Springs. The accommodations were a little above average and more than adequate. It's on par with the Hampton Inn. The building was recently renovated and everything was in good shape.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwsaratoga, General Manager at BEST WESTERN PLUS Park Inn, responded to this review, August 15, 2013
Thank you, we hope to see you soon!
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.

Thank you again for taking the time to complete the survey.


Sincerely,


Mo Hussain
Guest Service Manager
BEST WESTERN PLUS Park Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prattsville, New York
2 reviews
4 of 5 stars Reviewed July 26, 2013

Very nice Motel for the price and very close to racetrack and racino. Close to Broadway and all the shops. Not much traffic and get to destinaions on secondary roads. We had a fine stay and we were worried from some of the other reviews which we now think were a bit harsh. You pay for wat you get and this motel was fine and we wll stay again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review, August 15, 2013
Thank you, we hope to see you soon!
Like you mentioned in the review, we are not located in the busy part of downtown so its easy to fall asleep at night, as well as being a quite area.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.

Thank you again for taking the time to complete the survey.


Sincerely,


Mo Hussain
Guest Service Manager
BEST WESTERN PLUS Park Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, New York
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 25, 2013

The hotel was very nice. The cost was very good compared to others in the area. The staff was great. The free breakfast was ok, but it was free and that made it very good. The beds were comfortable and the place was very clean.

Now the must see caveat: get a room on the second floor. We stayed for 2 nights. The first night (Thursday) was great since nobody was above us. The second night (Friday) was not great. The noise from above was loud in the form of heavy walking and bumps and thumps. I'm not sure if the people above were extremely large, very drunk, or there was an issue with the sound proofing of the floors but it kept me up and annoyed until well after midnight. I didn't complain since it only annoyed me. My wife fell right to sleep. So if you think it would annoy you, get a second floor room.

The location is great too, short drive to town and right next to the beautiful park.

Room Tip: Pick the second floor, no foot noise from above.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwsaratoga, General Manager at BEST WESTERN PLUS Park Inn, responded to this review, July 27, 2013
Thank you for completing the survey regarding your recent stay at our property.

Thank you for your kind words. We are sorry for the disruption you faced on the second night.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.



Sincerely,


Mo Hussain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Park Inn

Address: 3291 South Broadway, Saratoga Springs, NY 12886
Phone Number:
Location: United States > New York > Saratoga Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 31 hotels in Saratoga Springs
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN PLUS Park Inn 2*
Official Description (provided by the hotel):
The Best Western Park Inn is conveniently located minutes from downtown Saratoga Springs and offers easy access to Saratoga State Park. Hotel guests will also be close to Saratoga Performing Arts Center, Skidmore College and the Saratoga Historical National Park. This newly remodeled hotel offers spacious, stylish rooms equipped with all the amenities to make any stay enjoyable. Amenities include high-speed Internet, a fitness center, business center with copy and fax service. ... more   less 
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Also Known As:
Best Western Park Hotel Saratoga Springs
Best Western Saratoga Springs
Saratoga Springs Best Western

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