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“Better than other Courtyards and great location” 5 of 5 stars
Review of Courtyard by Marriott

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Courtyard by Marriott
3.0 of 5 Hotel   |   11 Excelsior Ave, Saratoga Springs, NY 12866   |  
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Free Parking
Ranked #10 of 31 hotels in Saratoga Springs
Shawnee,
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Better than other Courtyards and great location”
5 of 5 stars Reviewed December 11, 2012

Stayed here for a week on a business trip. GREAT property with great location. Walking distance to easily 30+ places to eat. Very clean and staff is EXCEPTIONAL - every person I encountered was helpful and friendly. Only problem - if you fly into Albany - expect a $70 cab ride.

Room Tip: Quiet area - all rooms are good!
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saratoga_GM, General Manager at Courtyard by Marriott, responded to this review, December 13, 2012
We are so glad you enjoyed our hotel and wanted you to know for your next trip that there are several taxi companies with prices starting at $55 or less. Please call us at 518-226-0538 if you would like more information. Thanks again for choosing to stay with us, and we hope to see you again the next time you are in Saratoga!

Sincerely,
Megan Hennessey, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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219 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
Woodstock, Vermont
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 9, 2012

We were there as a group of 10 for agent a way retirement fet together. Very friendly clean and nice hotel. All employees from the housekeepers breakfast staff, desk clerks and bartenders all were professional, friendly, and kind. Excellent stay.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 9, 2012

We were a group of 8 staying at the Courtyard at Saratoga for a celebration of our coworkers upcoming retirement. What a Great choice for us! Walking distance to restaurants, shopping and night life. Took a cab to the Casino and tried our luck at the racetrack! The staff was super friendly and attentive to answer any questions we had about the area. Our room was very clean and the room cleaners were extremely considerate to my need for extra coffee for our room.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Top Contributor
94 reviews 94 reviews
56 hotel reviews
Reviews in 53 cities Reviews in 53 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 22, 2012

I stayed here with a group in town for an athletic event. Although the hotel was not my choice, I would certainly choose it should my travels bring me to town in the future. The desk staff was very courteous, and the night clerk was able to help with a recommendation for dinner. My room was well-appointed (refrigerator, microwave and safe), spacious and comfortable. The shower had good height and water pressure. There was free wi-fi in the room, but I did not have occasion to use it. The lobby was very large and comfortable. There was a hot breakfast available, but I did not partake. The self-serve coffee machine in the lobby was very useful, however. (The coffee machine in the room was in utterly dreadful shape and probably should be discarded.) Overall this is an excellent facility, well worth the stay.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saratoga_GM, General Manager at Courtyard by Marriott, responded to this review, November 26, 2012
Thank you so much for the nice review of our property. It’s always nice to hear some positive feedback. We too noticed that our in-room coffee makers had seen better days, which is why we placed brand new Keurig coffee machines in each room! You must have just missed them by a day or two, but rest assured you will have fresh coffee in your room the next time you are in Saratoga! Thanks again for the kind review, and we look forward to seeing you again soon.

Regards,
Megan Hennessey, General Manager
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Eden Prairie, Minnesota, United States
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 22, 2012

This was a short stay in Saratoga Springs but the hotel was very accomidating with friendly, courteous staff. The rooms were comfortable, not to spacious but clean and restful. The parking is adequate with great access to restaurants & malls in the area.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Hyannisport, Massachusetts, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2012

As a change in venue, my family decided to meet in Saratoga Springs, NY for a preThanksgiving Holiday celebration. We took the young children to the Polar Express in the evening and then settled down for the night at this hotel. We couldn't have been happier. The service is the absolute best. The staff were the most courteous and efficient people we could have encountered. The rooms were immaculate, spacious, and comfortable. Pillows were soft yet fluffy and supportive. The breakfast was superb. The indoor pool was small, but more than adequate for our small children and the spa was delightful. We will definitely return to this hotel, and look forward to further exploring this delightful city.

Room Tip: Rooms 525 and 527
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andover, Massachusetts
Top Contributor
189 reviews 189 reviews
29 hotel reviews
Reviews in 56 cities Reviews in 56 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed November 9, 2012

You can walk to downtown from here, and still be far enough away for a quiet night's sleep. In candor I did not walk downtown, having neither the time or the fortitude to brave the weather. Free coffee and papers in the lobby- what more does one need?

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott

Address: 11 Excelsior Ave, Saratoga Springs, NY 12866
Phone Number:
Location: United States > New York > Saratoga Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Saratoga Springs
#9 Business Hotel in Saratoga Springs
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard by Marriott 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Hotel Saratoga Springs
Courtyard Hotel Saratoga Springs
Courtyard Saratoga Springs
Saratoga Springs Marriott
Saratoga Springs Courtyard

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