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Hotel Saranac: Traveler Reviews


Hotel Saranac
Hotel class 2 of 5
Back to Hotel Saranac
100 Main Street, Saranac Lake, NY 12983
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Traveler Reviews

65% Do not recommend
2.0 of 5 stars 80 reviews
Excellent
10
Very good
12
Average
12
Poor
12
Terrible
34
By trip type
All (80)
Business (8)
Couples (28)
Family (13)
Friends getaway (4)
Solo travel (2)
[ Date ] [ Rating ]
“would never go back”

Hotel Saranac

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1 of 5 stars
982007heger 1 contribution
Burlington, VT
Sep 18, 2008 | Trip type: Couples
2/2 found this review helpful

Not worth staying here...Part of the Historic Hotel Society- not sure how or why. My husband and myself were very unhappy with the hotel and the town. Would never go back. We had such a lovely day in lake Placid and would stay in one of the many hotels there if we ever go back. I was truly surprised by the appearance from the moment I drove up and parked the car.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 18, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Outdoor / Adventure, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $93 (year-round)
“They do not care what happens to you.”

Hotel Saranac

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1 of 5 stars
Chesterdogg 2 contributions
Boston
Sep 11, 2008 | Trip type: Couples
1/1 found this review helpful

We went there twice this year and the service from the hotel staff is terrible. If you tell them something is wrong, nothing is done about it. You have to chase them down to see if anything was done about it. Then they will argue and argue and argue with you about how sincere they are. No apologies for misteps just pure arrogance.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since February 26, 2004
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $93 (year-round)
“HORRID HORRID HORRID”

Hotel Saranac

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1 of 5 stars
JESFLA 5 contributions
St. Petersburg, Florida
Sep 9, 2008 | Trip type: Couples
1/1 found this review helpful

This was the most horrible hotel I've ever stayed in. The lobby was dirty and the staff was lazy and sloppily dressed. As soon as we entered the room we had to call housekeeping to vacuum the schmutz on the carpet. The desk chair was badly stained and well worn (I've seen better in the city dump). The instructions for the "Air Conditioner Unit" were moldy. The TV didn't work - and once replaced the cable reception was fuzzy. There were two restaurants, one was closed for the evening and the other (Bar/Lounge?Restaurant - poorly decorated in left-over garage sale motif) closed 1-1/2 hour earlier than the front desk told us. There was a small coffee maker in the room - but only DeCaf. The coffee in the restaurant serving breakfast was a thin as I've ever seen (perhaps they were doubling the amount of water to stretch the coffee...). When I checked out, there was no management to talk to. HORRID HORRID HORRID hotel - even though its listed as a historic hotel - there's nothing special about this joint.

  • Liked — 10 minutes after checking out.
  • Disliked — EVERYTHING
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 23, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $93 (year-round)
“Stink Hole!”

Hotel Saranac

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1 of 5 stars
pbdHouston 1 contribution
Houston
Sep 6, 2008 | Trip type: Couples
1/1 found this review helpful

Place stank badly. Filthy carpets, ceilings. Staff was as helpful as a rock. R2D2-looking air conditioners. The owners should be embarrassed to charge more than $30.00 a night, much less pretend to be "historic." Maybe was a nice hotel once but sure isn't now. Stay far away if you want to have an enjoyable stay in the Adirondacks.

  • Liked — Nothing
  • Disliked — Everything
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since September 06, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Pet owners
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $93 (year-round)
“Great Historic hotel”

Hotel Saranac

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5 of 5 stars
jnarbutt 1 contribution
New york
Aug 28, 2008 | Trip type: Friends getaway
0/1 found this review helpful

I would like to compliment the following staff at the hotel for the their courteousness and professional service they provided - Brittany, Kylee and Jenny. Keep up the great work!!

  • Liked — Convience
  • Disliked — N/A
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay August 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Friends
  • Age group 50-64
  • Member since August 28, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $93 (year-round)
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Hotel Saranac Address

100 Main Street, Saranac Lake, NY 12983