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“Another Great Stay!” 5 of 5 stars
Review of Seneca Allegany Resort & Casino

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Seneca Allegany Resort & Casino
3.5 of 5 Hotel   |   777 Seneca Allegany Boulevard, Salamanca, NY 14779   |  
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Ranked #2 of 4 Hotels in Salamanca
Top Contributor
62 reviews 62 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
“Another Great Stay!”
5 of 5 stars Reviewed May 10, 2013

Recently we did a one-night stay at Seneca Allegany. When making the reservation we pre-requested a room in the "old" section based on what we consider a better room layout/appointments and A/C operation - a good decision. Although the same week day as our last visit...this time check-in was easy and available at 130PM...great to get into the room early. As usual - the front desk staff were excellent - we really appreciate that friendly-helpful reception to kick-off a great stay. This time we decided to try the buffet and found the venue, food, service very good - IMO a much improved welcomed change. Had breakfast at the Seneca Café - always a good experience. As others reported - the slots (seem) to be getting tighter at this property .. but we still had fun and found the casino floor beverage service good. Some small issues - as non-smokers we'd love to see this become a non-smoking casino as is the Niagara Fallsview Casino Resort and others (or a larger well vented non-smoking area) - the Turtle Bay area is too small with limited gaming choices -and- some shops scheduled to open at 10AM during the week actually do not open until 11AM - same time as regular check-out time ... strange. Overall - we had Another Great Stay at Seneca Allegany and look forward to our next trip.

Room Tip: We prefer high-floor rooms in the "old" section - but all rooms are excellent.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
    193
    90
    36
    14
    11
See reviews for
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195
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed May 8, 2013

Top of the line room. Compare to JW Marriott. Friendly staff. Small fitness center. Ask for AARP and other discounts. The hall were smoky from cigarettes, but the room was not. If you don't smoke, be sure to get non smoking room. Short elevator ride right down to casino. Garage parking is free.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamestown, New York, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2013

We stay here often and all the rooms are clean and well appointed. The mattress is amazing with lots of extra pillows if you need them. Room service is fast, friendly, delicious with a great selection to choose from. The spa is clean, beautiful with wonderful services offered. Very relaxing and the staff is great. The Italian resturant, Patria, is wonderful. The food is delicious and the service is impeccable.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed May 4, 2013

Hotel rooms identical to Niagara casino which is very nice but on arrival on the Monday April 30 am we were informed that power would be the next morning @ 8 till 10 also pool was closed
the steak house was also closed you are also isolated here non smoking area has very limited selection of machines and no table games I do not think I would return as the 3 hr. drive is not worth it. Will stick to Seneca Niagara as there are other things to do as well as gamble.

Room Tip: higher the better
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review, May 6, 2013
Thank you for your visit, lendawson. Please accept our sincere apologies for the inconvenience regarding the outage related to city power work beyond our control. While the downtime was isolated to our 2nd floor and guest rooms only for a limited time in the morning hours, we appreciate your understanding as the interruption was a one-time event and not typical of our facility.
It's great to hear that our Niagara property is your first choice! We certainly hope that you will consider us again when your travels bring you to the area perhaps to ski, golf, hike, antique shop or even to take in a world-class concert performance or to dine in one of our award-winning restaurants. All the best!
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Volant, Pennsylvania
1 review
5 of 5 stars Reviewed April 30, 2013

im always treated well and love the slots. I stayed in the new side. ialmost froz .I could not get the heat set right. thed beds are better in the old side.my next visit im hoping to be put in the section next time.the service with the drinks and coffee are wery good. the all out kindness is good. I would recommend it to any bodt.

Room Tip: the food waqs good at all the eaterys
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niagara Falls, New York
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 25, 2013

Decided to check out the casino, being very familiar with the Seneca Niagara sister property.

Despite the beauty of the drive, it did take two hours, and the city of Salamanca in which it's located is no Paris.

The casino seemed dated and stale. The buffet was old and the quality didn't come close to that of Niagara.

Overall, save the drive. If you like Seneca Niagara, stick with it. There is nothing at Seneca Allegany to justify the trip.

  • Stayed April 2013
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenmore, New York, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 24, 2013

The folks at check in where very friendly in my overnight stay. The buffet food was average at best and the gaming was tight. I think they could increase the number of bars and locations throughout the property as only one was found in the casino area and in order to get a drink you had to walk back in forth. The bartender who was working needed to improve her customer service and remember who the customers are. The Seneca Niagara location has 3 or 4 places to enjoy a drink that are located throughout and easy to get to. If I have a choice again I would definitely stay in the Niagara Falls hotel and Casino. Tim Hortons, several restaurants, bars, more to see and do in the area.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seneca Allegany Resort & Casino

Address: 777 Seneca Allegany Boulevard, Salamanca, NY 14779
Phone Number:
Location: United States > New York > Salamanca
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Salamanca
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Seneca Allegany Resort & Casino 3.5*
Number of rooms: 413
Reservation Options:
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Also Known As:
Seneca Allegany Hotel Salamanca

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