Stayed for business and found the hotel room to be very very nice. The bathroom was great - huge shower and stocked with everything you need (even a magnifying mirror ladies!) Only thing I wasn't sure of was why the exhaust fan didn't work in the bathroom. It looked like a fan was there but I couldn't find which switch turned it on. The room was really nicely decorated - even the carpet was pleasing to the toes (multi-dimensional). The bed was very comfortable and the room was quiet. Morning room service was right on time and tasty. Attended a meeting and the conference facilities were also good. The food was high quality and kept replenished. When we needed more chairs, the Staff was quick to respond. Front desk staff weren't quite as customer-focused or friendly, though. Oh - and the restaurants seemed to close rather early. I guess they want you in the Casino instead of eating :) Overall, though, if you're in the area and need a place to stay - I'd highly recommend this location. Very good value.
Booked a king, but they only had a queen when we checked in - - also heard that some folks had to ge...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
So happy to hear you share the news that we also host great meetings and events, smilingtrips! Thank you for the excellent review of the facility. While little touches like night lights and make-up mirrors surprise and delight, our service is top priority and I'm thrilled that our banquets and culinary teams delivered. I am sorry to hear that your experience with our Front Desk left room for improvement, however. Please let me know when your business--or leisure--brings you back to the area and I'll be sure we're ready with the sincere care and service we've come to be known for.
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