You can't beat this Casino Resort for comfort and service. Denise is a great Host and will do whatever she can to accomodate your needs.
I do have 3 wishes though that I feel would enhance the place;
1) remove ashtrays by the elevators on non-smoking floors so that smokers are not tempted to smoke. (trust me - they do and as a result non-smoking floors get the same stinch as smoking floors)
2) enlarge the no-smoking area and add no-smoking table area
3) in my opinion the best marketing a casino can do is to loosen the slots or increase table game odds. eliminate the generous free play comps and other marketing events and free gifts and put that money into making the slots a higher payout %. There is nothing slot players want more (other than to win a jackpot) than to be able to play on a slot machine for periods of time without feeling like were pouring money down the toilet. Let us play and let our money last longer before you take it - do that and your hotel and casino will be filled to capacity year round.
Free play is great and does entice you there but rarely do I win on my free play so you get discouraged.