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“A little pricey but good” 4 of 5 stars
Review of Western Door Steakhouse

Western Door Steakhouse
Seneca Allegany Casino, 14779, Salamanca, NY
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Ranked #7 of 25 restaurants in Salamanca
Cuisines: American
Dining options: Reservations
Restaurant details
Dining options: Reservations
Cleveland, Ohio
Top Contributor
84 reviews 84 reviews
49 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
“A little pricey but good”
4 of 5 stars Reviewed February 27, 2013

We ordered the prime rib special and it was very tasty. The waitors were very cordial and very attentive. The price was worth the delicious meal.

Visited February 2013
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17 reviews from our community

62% Recommend
    8
    3
    2
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Orchard Park, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
“Great Food, Lackluster Service”
3 of 5 stars Reviewed February 17, 2013 via mobile

My husband surprised me with a visit to this location when the Niagara Falls Western Door, which we visit often, was booked solid.
The lack of friendly service was apparent immediately. Despite the restaurant being half full when we arrived, the hostess seemed put off by our request for a semi-private table.
After being seated, we waited 10 minutes before being acknowledged by anyone. It really was all downhill from there. At the Niagara Falls location, the service is friendly and attentive. Not so here. After receiving our steaks, no one followed up to see if our food was prepared to our liking. I ordered my steak medium and it was well done. I sat with an empty glass of wine and was never asked if I'd like another. The final straw was when she cleared our entree plates, returned 5 minutes later, and literally tossed the bill on the table as she walked by! No "would you care for dessert?" "Would you like any coffee?" Or even, "how was everything?" While the food was good, I've had much better service at Outback. We would not return to this location.

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cabot, Pennsylvania
Senior Contributor
45 reviews 45 reviews
20 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
“A very intimate steakhouse”
5 of 5 stars Reviewed October 15, 2012

There were 4 in our party and everyone ordered something different. The waiter offered suggestions on what my wife and I would probably like to share because of the big portions. One of the 3 servers were always nearby in case we needed something. Seneca Allegany Casino has certainly outdid themselves by having such a fine restaurant on their premises.

  • Visited October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Contributor
17 reviews 17 reviews
8 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Hidden Gem”
4 of 5 stars Reviewed October 5, 2012

Who knew? In Salamanca, NY, close to ski resorts, state parks, beautiful countryside, that there would be a fine dining restaurant that delivers. Servers are attentive (albeit sometimes overly so), the atmosphere is lovely (big, round booths, soft lighting, old-style clubby atmosphere), and the food is really top notch. It has been consistently well prepared and seasonally imaginative each time we have visited. And unlike some other steakhouses, where nothing arrives on the plate but a large hunk of protein and you are responsible for the a la carte sides, Western Door brings a plate that is well composed , with a balanced presentation. You can order just the salmon with nothing else but a glass of wine if you like, and it will arrive well prepared and presented with a flavorful small portion of a starch and perhaps a green or some sauteed vegetable. And of course the beef and other red meats are over the top. My husband likes the bone in filet. But I always order the salmon. A nIce wine list and generous pours, along with some lovely complimentary chocolates as you leave make this a favorite for a special dinner or an over the top event. You can control the check size by what you order, or go all out. It is pricier than the average good restaurant in the area, but you do get what you pay for here. Definitely worth a visit.

  • Visited August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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