I just returned from a 4 night stay here, the rooms are nice in size but dirty, the walls had so much crap on them I was affraid to sit at the table beside it, the beds are soft which leaves me with a sore back, the towels had stains on almost all of them, we returned after our second day and found our room had only been half cleaned, beds and living area including new supply of coffee were not done, I went to the front desk to complain and they handed me a new set of towels, while the manager of the hotel sat there talking and never once stopped to speak to me about the situation, the following day I returned and my entire room was clean, but never were we given any new coffee, with a note telling me that our beds were not made because we had personal items on them, our pillows from home, REALLY I have been traveling with my pillow for 40 years and never have I had someone not make my bed because I had my pillow on it? funny that it was made our first night and 3rd night though?? The manager is a very mean person, she is one of the reason's I would not return to this hotel. The breakfest isn't much to speak about either, the pancakes taste like rubber, the eggs are sweet? and the rest of it is ok.
- Official Description (provided by the hotel):
- The Holiday Inn Express & Suites Salamanca is a hotel boasting 68 rooms and featuring 17 suites and 1 KidSuite. Centrally located in Salamanca, NY, the gateway to Allegany State Park and the Enchanted Mountain Region. Adjacent to Seneca Gaming & Entertainment and Seneca-Iroquois National Museum. Located 1/4 mile from the exciting Seneca Allegany Casino & Hotel whom provides a shuttle to and from both casinos. The hotel features many amenities and is also situated very close to Allegany State Park, ski slopes of Holiday Valley and HoliMont, golf courses, St. Bonaventure University and many more local attractions. Hotel sits on the only city in the USA that is an Indian Reservation, the Seneca Iroquis Indian Reservation. The Holiday Inn Express is TAX EXEMPT and also provides free high speed Internet and free delux continental breakfast and adding healthy new breakfast choices. Stay five times per year and get one night free!! STAY SMART--STAY WITH US!! ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Salamanca
- Holiday Inn Salamanca
- Holiday Inn Express Salamanca
- Salamanca Holiday Inn