If this hotel has been newly refreshed I'd hate to see how it looked before! Where to begin....the key lock on the door to my room is broken, the carpets and furnishings are shabby and worn, there was an old container of mayonnaise from room service under the cabinet (yuck!), the toilets backed up in my room and the bathroom in the fitness center, no blowdryer (unless its hidden in the drawer that missing its handle in the bathroom), the makeup mirror almost fell off the wall when I tried to move it out of the way and the clock in the room doesn't work! I requested a king bed on a high floor away from the elevators, first room I walked into was 2 queens on the 2nd floor so i called the desk and fixed it but now I'm on the "first" floor which feels more like a basement. Service in the restaurant is incredibly slow and food was ok. I don't plan on staying here again unless they really "refresh" (as in total overhaul) this place!
- Official Description (provided by the hotel):
- The newly refreshed Hilton Westchester hotel is situated on 45 acres of lush woodlands in Rye, NY combining the relaxed setting of a resort with the flexibility of a full-service business hotel. Located just 6 miles east of White Plains, NY, 8 miles from Westchester Airport(HPN) and 25 miles to New York City. Free local shuttle service available. Newly refreshed guest rooms feel brighter and more relaxed with a complete rebuild. Guests will take pleasure in warm colors creating a residential feel for a home away from home. With improved sound insulation and Hilton Serenity™ Beds, a good night's sleep will come with ease. Contemporary amenities and elegant renovated bathrooms give the perfect start to the day. Take advantage of complimentary transportation to destinations including White Plains Airport, Rye Train Station, local businesses and downtown White Plains. We look forward to welcoming you to the Hilton Westchester hotel. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Westchester - Rye Brook Hotel Rye Brook
- Hilton Rye Brook
- Rye Brook Hilton
- Hilton Westchester Westchester County, NY - Rye Brook