Well, "interesting" would be an understatement. Let me cut to the chase and then fill you in on details around these comments. Would I go back? Since that, in my opinion, is really your bottom line statement on your overall experience, allow me to say "no". But, let me also say, it's not because of many of the things below that I rated as "Average" or below, ironically enough. No, unfortunately, the reason I would not go back is because of the lack of personal attention the proprietorship paid my family, specifically. Firstly, "hospitality plus" would not be a term I would use to describe the proprietorship, here. Pretty much every one of your "experiences" (check-in, meals, entertainment) involves interaction with the proprietors, which would not be a problem if it were only with the husband of the husband-and-wife ownership. To be fair, by no means would I call Maria incompetent with customer relations, but let's just say it's not her strongest attribute. On more than one occasion, I observed, and was party to, Maria's seeking empathy from her patrons for what were obvious oversights on routine service. Specifically, informing your patrons that the reason there are no towels available for the pool because "you are just too busy" is something I would think they teach you is never an acceptable response in any situation for a B&B owner. But, maybe I am in the minority.
Now, let me tell you, as my wife put it "they have the meal thing down". The meals are definitely the highlight of the experience. If you are going here as a reward to yourself for losing 12 pounds the past 6 weeks, I'd recommend you turn around and go home. You will NOT lose weight here. The food is German-American, down-home, good cooking. Every meal includes butter as a primary condiment. I will even say, being a non-traditional American food consumer, they even have their "vegetarian" options well developed. If you are truly going somewhere in the Catskills for the "all inclusive" experience with a good menu, I would have to say you might have a tough time beating GFH.
In terms of "overall experience", it's a very unique offering. As far as I can tell, most of the folks who go to GFH have been going there for years (and I mean "years", like 30 plus, etc.) and tend to go there the same week every year. End result: you are basically at a week-long "family reunion". And, I must honestly say, we found that to be the most valued part of the experience. The folks we met there were some of the most welcoming and friendly folks I have ever met. We literally felt like we were welcomed in to family by the time the week was over. My wife and I even joked that it seemed like everyone there was celebrating a birthday (as my wife did while we there) and had kids who were 7 and 4 (as we do).
If you are looking to be pampered in the Catskills, this is not your place. If you are looking for a good place to take kids where you don't need to worry about how you dress or even act, quite frankly, this is a good option. Having dug into the history of the Catskills a bit, it seems the "hey day" has long come and gone. Read as: many of the resorts that were probably once considered "well-groomed" have aged and are in need of some serious updating. I would say GFH fits this bill. That being said, they are still operating, which is far better an outcome than that which patrons of the Friar Tuck Inn and other famous Catskill resorts can boast.
We actually had a well located room on the "south side" of the property, known as the &quo...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.