We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average Food and superior service” 4 of 5 stars
Review of Cielo - Rockville Centre - CLOSED

No photo provided
Got a photo?
Add it.
Cielo - Rockville Centre
208 Sunrise Hwy, Rockville Centre, NY 11570
516-678-1996
Website
Menu
Improve this listing
Price range: $31 - $50
Cuisines: Italian
More restaurant details
Restaurant details
Dining style: Casual Elegant
Cross street: North Village Ave.
Long Island, NY
Contributor
17 reviews 17 reviews
9 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Average Food and superior service”
4 of 5 stars Reviewed August 20, 2012

I had previously purchased a groupon($40 for $80 worth of food) for Cielo. I had driven by the restaurant many times without much expectation. The exterior of the restaurant is not memorable. The interior is also a little dated and dark but still appeared clean. A few candles would've created a warmer ambiance.

The food was average Italian food that I could find at most restaurants of a similar genre. The flavor was good, and the pasta was appropriately cooked. The complimentary bruschetta on crostini at the start of the meal was a nice added touch.

This restaurant gets it rating mainly from its stellar service. The waiter was warm and inviting. He was not put off by the fact we had a groupon. Our water glasses were continuously full and our plates were promptly cleared. There was no delay.

My only caution is if you decide to use a groupon, review your bill. My closing bill was going to be approximately $6.00. However, when it was presented, the balance was $24.00. They had already included a gratuity. It seemed a bit presumptuous to assume that I was going to tip based on the rate they decided. None the less, I didn't mind paying the presented amount because the service was so overwhelmingly good.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

6 reviews from our community

Visitor rating
    2
    2
    2
    0
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Freeport, New York
Senior Contributor
35 reviews 35 reviews
14 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
50 helpful votes 50 helpful votes
“Delicious Food and Ambiance”
5 of 5 stars Reviewed August 2, 2012

We ate a lovely dinner here last night. The atmosphere, service, and food were all fantastic. The owner and wait staff went out of their way to make sure we had a perfect meal. You do not feel rushed here at all. The complimentary bruschetta and bread offered when you sit down are delicious. For the appetizer, we ordered calamari and it was perfect. For dinner, I suggest the Trio Cielo which is steak, chicken, and sausage served with the best tasting mashed potatoes. For dessert, we shared the warm brownie with vanilla ice cream. Our waiter suggested excellent wine pairings for our meal and we enjoyed dessert cocktails too. Everything was reasonably priced. As other reviewers mentioned, I agree that everyone here was extremely attentive, but did not hover. From beginning to end, we had a wonderful experience. The final bonus is that the restaurant has valet parking which is definitely great since finding parking in Rockville Centre can often be a pain. We will definitely be back.

  • Visited July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Contributor
20 reviews 20 reviews
11 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
“Great food, excellent wine, superior service”
5 of 5 stars Reviewed June 30, 2012 via mobile

Our son got us a restaurant.com coupon for Christmas and we finally decided to use it tonight. Well we were quite surprised because although we have lived in Rockville center for the last eight years we didn't really know that this place existed. It is a hidden little gem with a very lovely ambience, superior service, nice choice of wine and an excellent menu. If you don't like what's on the menu they will make anything you ask for special to order

Owner Roberto was quick come to our table and introduce himself although we had already met our waiter who himself had the manners, the courtesy and the skill of a New York City maître d'. Turns out he has worked at several top drawer places in Manhattan. In any event we were delighted with the food, delighted with the ambience and delighted with the service. We will be back again, you can count on it!

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Rockaway
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Nothing to write home about”
3 of 5 stars Reviewed April 29, 2012

Very simpel and limited menu, the prices wer too high and the food was not exactly great. You can do better.

  • Visited March 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valley Stream, New York
Reviewer
4 reviews 4 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A beautiful Restuarant - Great People”
4 of 5 stars Reviewed January 5, 2012

It was New Year's Eve and we have never here before. They had a New Years eve menu but wished they had the regular menu for the 8:00PM seating. The food was excellent but the service could have been a little bit better. Enjoyable; will have to try it another time when it's not a holiday. Recommended to everyone to try .

  • Visited December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Cielo - Rockville Centre also viewed

Rockville Centre, NY
 

Owners: What's your side of the story?

If you own or manage Cielo - Rockville Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.