We were staying here as part of our visit to The Strong - and were travelling with three young children. We chose this hotel based on TripAdvisor reviews but were disappointed. We checked in at 8 pm after a long day at the museum with the kids - we were all tired and looking forward to relaxing. Our room had stains on the carpet, the bathroom was not clean, and the room was very dusty and smelled of cigarette smoke. Thankfully the linens were clean - we had three tired kids who were in desperate need of sleep and if it weren't for the kids, we would have left and found somewhere else to stay. As we had three tired kids, we did not call down to front desk for extra housekeeping - that would have just prolonged their bedtimes and caused more disruption.
The following morning my husband had misplaced something, and in our search for it we found more debris - had I found this sort of dirt and leftovers from previous guests the night before, we absolutely would have left, tired kids and all.
The redeeming things were that the staff were very friendly, and the included breakfast was great - great selection for our entire family.
However, even with the great breakfast, we would not stay here again.
- Official Description (provided by the hotel):
- Here at the Country Inn & Suites, Rochester Brighton, we try to make you feel right at home. From our Country decor, to our great customer service, and more! We are conveniently located across from Monroe Community College and The Sports Centre at MCC. This property has 89 Non-Smoking rooms featuring a complimentary breakfast buffet. The hotel is situated within walking distance of several popular restaurants. TGI Fridays is right in our parking lot. If your goal is relaxation, there is an indoor swimming pool, whirlpool, and fitness center located on the grounds. If business is your game, we offer free high speed wireless internet. Guests will find their commute to Rochester International Airport quick and easy with the free shuttle service. Club Carlson Rewards earns 20 points per dollar spent on qualifying stays. Our client are sure to rack up major points to redeem for hotel stays, airfare, car rentals, merchandise, gift cards and more. Whether you are here on business or pleasure we have a lot of amenities to suit your needs, including a hot complimentary breakfast, indoor pool & whirlpool, fitness center, free wired & wireless internet, refrigerators & microwaves in all rooms, and more! We are close to a lot of Rochester's attractions. ... more less
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- Also Known As:
- Country Inn And Suites Rochester Brighton
- Country Inn & Suites Rochester Brighton Hotel Rochester
- Wellesley Rochester