At 5:15am, we were awakened to a loud alarm. At first we thought it was our radio or wakeup or iPhone alarm and shut everything off but it turned out to be the fire alarm. We thought that an announcement would be made to evacuate the building but nothing was announced and I did not see anyone leaving their rooms. We felt it was maybe a false alarm but even after 2-3 minutes, the alarm was blaring. I was calling downstairs to see if this was real and there was no answer and we still did not see anyone leaving our floor or taking the stairs down. After a few more minutes, we decided to leave the room and when we left the building, we saw hotel guests standing outside along with a fire truck and several firemen. After we came outside, a few more people were still coming out of the building - we definitely were not the last ones. There was no fire and we went back in after waiting for 30-45 minutes outside and again, nothing was said about why this happened and no offers for compensation or even a bottle of water. The staff executed very poorly during this incident. Announcements should have been made - who knows how many people actually came out of their rooms or not? There was no checking from door to door b the hotel staff or firemen. If there was a real fire, I'm not sure if we would have made it out of this place alive.
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- Also Known As:
- Courtyard Rochester Brighton Hotel Rochester
- Rochester Courtyard
- Rochester Marriott